Senior Operations Manager (School Health)
Compass is a national charity providing early intervention health and wellbeing services for children and young people, their families and care givers.
We are a values based and focussed organisation with a genuine commitment to delivering on our ambition to support children and young people to achieve their potential by responding to their unique health needs early and with purpose.
We are delighted to have seen significant growth in our delivery of direct services in schools and communities over recent years which in turn has created an opportunity for the development of this new role.
Joining an established Senior Operational Management Team this new post will work flexibly across England supporting new services and initiatives, leading transformational change and supporting the rapid development of existing school nursing and wellbeing services. No two weeks will be the same!
Main duties of the job
As Senior Operations Manager, you will have a Public Health Nursing qualification and a successful record of management and/or leadership delivering innovative and high performing health, care or wellbeing services in a public health nursing role.
Ideally you will have experience of working with children, young people and family services in school nursing alongside significant experience in leading and managing people.
You will also be an excellent communicator and be able to develop and maintain positive working relationships with key stakeholders. The role is fully hybrid and will require frequent travel across our wider service locations and occasional overnight stays for which expenses will be paid. London weighting is also available if applicable.
About us
Compass is committed to safeguarding children, young people and vulnerable adults. Compass is a national charity which works in communities across the UK providing services spanning substance misuse treatment and rehabilitation, early interventions for vulnerable young people, school-aged health programmes and associated prevention as well as treatment and health promotion initiatives.
All Compass posts are subject to appropriate level DBS checks.
We positively encourage applications from all members of the community, regardless of gender, race, faith, disability, age, or sexual orientation, and encourage applications from people who have experiences in life which enrich skills and empathy. This is part of our commitment to equality and developing a truly inclusive and representative workforce.
We are happy to discuss any reasonable adjustments individuals may require in the recruitment process, on commencement, or once in post.
Benefits
We offer a range of benefits including:
* 27 days holiday + bank holidays, rising to 32 days over time (pro rata)
* Life assurance at 2 x basic salary
* Competitive contributory pension scheme
* 24/7 Employee Assistance Programme and OH service
* Excellent learning & development opportunities and career progression
* Annual performance/salary review
Help us to make a positive change to the lives of children and young people!
Closing date: 5pm on Monday 17 February 2025
Interview date: Friday 28 February 2025
Person Specification
Qualifications
Essential
* Registered Nurse with additional Public Health Nursing qualification.
* Evidence of continuing professional development.
* Management/Leadership qualification or equivalent experience.
Desirable
* Relevant masters or post graduate qualification.
* Project Management or business qualification e.g. PRINCE 2.
* Certificate in Supervision
Experience
Essential
* Significant previous experience in leadership and management at or above Service Manager.
* Experience of working with children and young people, families and carers within a school health service.
* Knowledge of national policy and guidance relating to public health and early intervention.
Desirable
* Previous experience leading services comprised of clinicians and healthcare professionals delivering evidence-based interventions in a school setting.
* Experience of implementing a newly commissioned service or function.
* Experience of leading a service/team of people as part of a wider system.
* Experience of working in partnership with education (schools, PRUs, Special schools, FE colleges) and/or statutory services.
Additional Criteria
Essential
* Experience of both strategic oversight and operational delivery of health and/or care contracts.
* Experience of working with multiple partners and commissioners to meet service specification/s.
* Leading and directing a team that is made of different roles and competency requirements.
* Managing organisational change and transformation.
* Performance management of individuals and teams.
* Leading quality assurance and clinical governance initiatives.
* Implementing new models of delivery/products/initiatives and dissemination of learning and best practice.
* Extensive experience in and knowledge of safeguarding agenda via policy, procedure, supervision and practice.
* Provision of managerial supervision.
* Experience of leading on developing, delivering and evaluating service improvement projects.
* Experience of working within an environment that drives forward continuous improvement.
* Experience in and/or knowledge of incident investigation in a health or care setting.
* Effective budget and resource management.
* Demonstrates leadership and the ability to delegate and supervise staff whilst being an effective role model.
* Recognition and escalation of risk, contributing to control measures.
* Planning workload, time management.
* Work under pressure and able to manage changing priorities.
* IT skills.
* Multiagency/disciplinary working.
* Excellent communication (written and verbal) and inter-personal skills.
* Self-aware; positive attitude; flexible and adaptable; solution and business focused; and tenacious.
* A high degree of personal integrity.
* Ability to understand, collate, analyse and report on data to assess the performance or quality of care and services.
* Able to work all year round and flexibly as part of a team to best meet business need.
* Willingness and ability to travel across England and to stay away from home on a flexible basis.
Desirable
* Leadership of service delivery against contract KPIs and service level agreements.
* Management of contract(s), services and teams balancing delivery, resources and finance against KPIs.
* Managing teams on a multi-site and/or remote basis.
* Creating an environment and culture of continuous learning and innovation.
* Experience in coaching and/or mentoring.
* Experience of facilitating reflective practice teaching and training.
* Experience of meeting targets and deadlines within financial and contractual constraints.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website.
Employer details
Employer name
Compass
Address
Studio One, Ground Floor
Marlborough House
York Business Park
North Yorkshire
YO26 6RW
Employer's website
https://www.compass-uk.org/
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