Bytes is a top provider of premium IT solutions and services, working with SMEs, corporations, and public sector organizations to modernize and digitally transform their IT infrastructures. Founded in 1982, Bytes has experienced significant growth, now employing over 750 people across seven locations in the UK and Ireland, with a turnover surpassing £1.8 billion in 2023. At Bytes, we nurture talented individuals to achieve remarkable outcomes and are dedicated to supporting our employees through continuous training, guidance, and development to help you advance and fulfil your career goals. We foster a culture of innovation, collaboration, recognition and inclusivity and offer a wide range of benefits to support staff wellbeing. Your Future Starts Here Why Bytes? Operating from modern, hybrid working environments with offices in Leatherhead, Reading, London and Manchester 25 days holiday per annum plus bank holidays and Christmas period Excellent learning and development opportunities Open plan office with collaborative working spaces, on-site gym, outdoor tiki bar, coffee bar, and lunch area Company wellbeing and social events Sports and social clubs Incentive trips Employee Assistance Programme Discounted private healthcare EV scheme and Ride to Work scheme Winners of an array of industry awards Great Place to Work Certified Sunday Times Top 100 Best Places to Work Supporters of 85 charities with strong commitment to diversity and sustainability POSITION DETAILS: Position Title: Infrastructure Solutions Architect Reports to (POSITION): Head of IT Team: Systems Support Department: Systems Support PURPOSE OF JOB: (OVERALL DESCRIPTION OF THE POST WITHIN THE TEAM AND ORGANISATION) This is an opportunity to be an Infrastructure Solutions Architect in the Bytes Systems Support team. Your main responsibilities will be to provide an overarching accountability for the design of systems and ensuring that they are fit for purpose. You will be involved in each project to maintain a cohesive solution and the technical direction that meets Bytes requirements. The Solutions Architect will then have technical responsibility for the implementation by either working with the Bytes Systems Support team, engaging and working with third party implementers or executing the implementation themselves. KEY RESPONSIBILITIES: Design and Architecture: Lead the architectural design of infrastructure solutions, including on-premises, hybrid, and cloud environments. Develop scalable, secure, and resilient infrastructure solutions aligned with business and technical requirements. Ensure infrastructure designs are compliant with industry standards, security protocols, and company policies. Infrastructure Planning & Management: Evaluate, recommend, and implement IT infrastructure components, including network, storage, compute, and virtualization systems. Design high availability and disaster recovery strategies for critical systems. Collaborate with DevOps and operations teams to automate infrastructure deployments and management tasks. Cloud Solutions: Design and implement cloud-based solutions using platforms such as Azure but may include other cloud services. Lead the migration of on-premises systems to cloud environments and create cloud-native architectures. Ensure optimal cloud usage by managing resources, performance, and cost. Security and Compliance: Implement infrastructure security best practices, ensuring secure data flows, identity management, and access controls. Collaborate with cybersecurity teams to address vulnerabilities and improve the security posture of the infrastructure. Ensure compliance with industry standards (e.g., ISO, SOC, GDPR, etc.). Collaboration and Leadership: Work closely with business stakeholders, project managers, developers, and other technical teams to translate business requirements into technology solutions. Provide technical leadership and mentorship to junior engineers. Participate in architectural reviews and governance processes to ensure technical designs meet business needs and align with enterprise standards. Documentation and Continuous Improvement: Develop and maintain comprehensive documentation of infrastructure designs, configurations, and procedures. Keep up to date with industry trends and emerging technologies, recommending enhancements to improve the organization’s infrastructure capabilities. OPPORTUNITIES Join a rapidly growing business with scope for career development Help decide, grow and build Bytes infrastructure WIDER TEAM NETWORK (WHICH TEAMS WILL THE POSITION WORK WITH DIRECTLY AND WHO WILL THEY RELATE TO EXTERNALLY) Internal All Bytes staff External Manufacturers, Suppliers, and third-party support companies QUALIFICATIONS, EXPERIENCE, & SKILLS: ( DELETE AS REQUIRED IF ESSENTIAL OR DESIRABLE, REMOVE UNNECESSARY REQUIRENENTs) Essential Knowledge: Proven knowledge of designing new systems with a strong understanding of on-premise and cloud infrastructure to support Bytes systems, including device, servers and applications. Proficiency and hands on experience in Microsoft on-premise technologies such as AD, MS Networking, CISCO network, scripting and programming languages (such as Python, Bash, PowerShell, etc). Proficiency and hands on experience with Azure and associated services (compute, storage, networking). Experience of working within Projects under PRINCE and AGILE ESSENTIAL OR DESIRABLE Additional Knowledge Solid understanding of networking concepts and security principles. ESSENTIAL OR DESIRABLE Skills Ability to work under own initiative Strong communication and collaboration abilities, with the capacity to work effectively in cross-functional teams. Ability to follow written and verbal instructions Ability to work to strict deadlines Ability to provide training to other team members, and other employees Ambitious and willing to work towards specialisation in corporate systems Excellent communication and interpersonal skills Good documentation skills including Visio drawings Previous experience in IT Infrastructure/support and fault finding Current valid driving license ESSENTIAL OR DESIRABLE Qualities Articulate, literate, presentable, customer facing and technically astute Self-motivated, enthusiastic and willing to learn Punctuality and good time keeping are essential to this role Team player Commercial awareness ESSENTIAL OR DESIRABLE Training provision Necessary training on products and applications where required Bytes Software Services Ltd provide a full induction programme to assist in integration to the organisation. The individual will also be expected to attend training courses and take exams to assist with keeping up the business’ vendor accreditations ADDITIONAL INFORMATION Based at Bytes Software Service head office in Leatherhead. The role is based in Leatherhead but Bytes offer Hybrid working. Occasional out-of-hours work may be required Other details Job Family Management Job Function Technical Support Pay Type Salary