Are you a confident, experienced Sales/Showroom Advisor looking to work for a well-established company?
We are recruiting a Sales Executive to work in a successful showroom, offering high-end customer service, product knowledge, and building relationships along the way.
The right candidate will be working in the Bromsgrove branch to achieve maximum sales whilst providing outstanding customer service on a day-to-day basis. You will continually develop your knowledge to contribute towards the overall effectiveness and sales performance.
Role and Responsibilities:
1. Answer customer calls and queries received on various platforms.
2. Meet and greet customers coming into the showroom.
3. Willing to go “the extra mile” to maintain the highest levels of customer service and professionalism at all times.
4. Effectively communicate information to the customer/client base involved in receiving our service.
5. Support Company web-based sales activity.
6. Undertake non-sales activities to support the wider team's sales activities, for example, displays and unpacking stock checks.
7. Ensure that company systems are followed and executed correctly.
8. Operate Company bespoke IT system.
9. Please note that the role does require some manual handling of electrical products.
10. Any other duty deemed by the company to be in the interest of the team in achieving its objectives.
Essential Skills Needed:
1. Excellent customer service skills.
2. Selling experience in a showroom environment; experience in consumer electricals is advantageous, but full training will be given.
3. Ability to build rapport and communicate with customers.
4. Competent in MS Windows to a first level, particularly Excel and Word.
5. Ability to build product knowledge.
6. A proactive team approach on all aspects of the work to tackle problems and identify solutions.
7. Excellent time management and organizational skills.
8. Possible travel to head office in Cradley.
Hours will be Monday to Saturday, 9am to 5pm - Working 5 days out of 7 - 37 hrs per week.
Immediate start for the right candidate.
Salary approx. £29-30k.
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