Urgent Response Clinical Support Worker (Band 3) - Healthcare Assistant - Medway Community Healthcare CIC
Medway Community Healthcare CIC – Gillingham, Kent
Do you want to support patients in their own homes avoiding hospital admission? Do you want to make a real and valuable difference to patients in their own homes? Do you want a career where we will support your learning and help you to achieve your goals?
We are looking for people who share our values:
* We are caring and compassionate
* We deliver quality and value
We are seeking people who are adaptable and collaborative, with the potential to grow, and the ability to plan, prioritise and organise their work, to join our Urgent Response team.
The Urgent Response team is part of the multi-disciplinary urgent response service supporting unwell patients in domiciliary and care homes across Medway. Our aim is to prevent hospital admission, provide treatment and onward referrals to support patients in their own homes or care homes. We promote/preserve the health needs of individuals, families, and communities, encourage self-care as well as undertake assessment and evaluation of care with the support of onward referrals to other community services to aid in onward care.
The service operates 7 days per week from 8am - 8pm, 365 days of the year.
The Urgent Response teams provide care for patients aged 18 and over who are within the Medway area, delivering a range of personalised care and treatment to those with complex and long-term conditions, supporting people to stay safe and well at home.
Our Urgent Response team aims to achieve three sets of goals:
* Providing compassionate, professional, high-quality care
* Health, wellbeing and fun at work
* Working in collaboration with our fellow health and social care providers locally
So what else?
* This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
* We encourage staff to get involved in exploring new ways of working and service development.
* We’ll provide well-established, in-service training, one-to-one supervision, and appraisals with regular support.
* You’ll be able to develop your skills in a friendly and supportive team.
Would you like to work flexibly? In the NHS, we are reminded every day of how important work-life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
The small print
* Informal visits can be arranged on request.
* We will offer you the choice of two pension schemes; the NHS Pension scheme and the Scottish Widows group pension scheme.
* MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.
Key Responsibilities:
* To work as part of the multi-disciplinary urgent response service to support unwell patients in domiciliary and care homes.
* Perform urgent venous blood sample collection to service users over the age of 18 years and a limited range of basic nursing tasks.
* Work as a member of a multidisciplinary team providing clinical care for patients within research and evidence-based guidelines.
* Deliver clinical care for patients in their own home with immediate access to a qualified staff member for advice and direction on care as required.
* Prioritise your own caseload of work and be responsible for tasks delegated from a registered nurse.
* Assist in preparing patient notes and relevant charts/documentation on admission to the service, prior to the first home/clinic visit and as required.
* Assist the registered nurse in the prevention of pressure damage and care of patient’s pressure areas, recording and maintaining relevant documentation and escalation as required.
* When necessary, initiate and assist with any emergency procedures including basic cardio pulmonary resuscitation.
* Perform and record (in real time) patient’s vital signs as directed, reporting findings to the registered nurse on duty.
* Report patient’s condition to qualified staff and escalate appropriately early warning triggers in line with service standard operating procedures.
* Perform venepuncture as directed by the registered practitioner, ensuring relevant documentation is completed and PPE policy followed.
* Perform additional clinical skills as directed by the registered practitioner where trained and competent to do so within the scope of the role and specialty.
* At the request of the registered practitioner, perform Blood Glucose levels – finger pricks, utilising blood glucose monitoring equipment – recording results within the patient’s record.
* Collect Midstream and Catheter specimens as per organisational policy.
* Coordinate Virtual Wards including the monitoring of a patient clinical dashboard.
* Implement and monitor Virtual Ward equipment.
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