About the role
Customer Advisor
Full time - 36.75 hours per week
Permanent Contract
Shifts available Monday - Sunday, 7.00am - 10.00pm
UK Notional hourly rate £12.21 per hour
B&Q Shoreham
We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.
Key responsibilities
1. Become an expert advisor and inspiration for customers.
2. Understand customer home improvement projects.
3. Manage stock and set up displays to ensure a great store appearance.
4. Provide exceptional customer service.
5. Receive training in paint-mixing and cutting timber.
Required skills & experience
1. Friendly, outgoing, and eager to help.
2. Obsessed with home improvement.
3. Willing to learn new technology and working methods.
4. Team player with flexibility to work weekends, evenings, and bank holidays.
What's in it for me?
As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.
For support during the application or interview process, please contact recruitment@b-and-q.co.uk for any recruitment adjustments.
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