Full time - 9 Month Fixed Term Contract or Internal Secondment - High Wycombe
Salary - £29,179 - £32,546
Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That’s why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.
Our University’s DRIVE values are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues. Our commitment to these values is unwavering and they are central to our mission.
This role will deliver an outstanding admissions and recruitment experience for applicants, partner institutions and Apprenticeship Employers. This role will ensure professional advice and guidance is provided throughout the admissions process and standards of quality are maintained. The core of the role involves making decisions against set entry criteria for a wide range of applications to the University’s Apprenticeship programmes and to programmes offered through our educational partners. The role holder will also need to nurture and maintain strong working relationships with colleagues and teams across the University.
What We Offer
* a generous holiday entitlement (30 days per annum, plus bank holidays & closure days)
* Hybrid working (dependent on business needs)
* training & development support opportunities
* contributory pension scheme
* discounted gym membership for our on-site gym
* a range of staff discounts with major retailers.
Please click here to see our wide range of benefits available for employees.
If you have the qualities and attributes representative of the University’s values and ambition, we would be delighted to hear from you.
For further information about this role please contact Rhys Thomas on rhys.thomas@bnu.ac.uk.
All applications are to be made in full and online.
BNU is proud to have a diverse community and a strong track record of diversity, equity and inclusion. We are committed to promoting an inclusive and diverse workplace and aim to continue building an environment where everyone thrives and can be themselves. We therefore particularly encourage applications from candidates who are likely to be underrepresented in BNU’s workforce. These include people from global majority backgrounds, people with disabilities, and LGBTQI+ people, particularly in more senior roles.
Please let us know if you require any adjustments or support during the recruitment process. We are happy to discuss any reasonable adjustments that would enable you to perform to the best of your abilities in your role. Please reach out to the People Team if you have any specific needs or if you would like more information on how we can support you.
We ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.
Closing Date: 11 May 2025
Interview Date: To be confirmed
If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.
BNU is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process. The University is also committed to achieving the Race Equality Charter.
Job Description
Job Title: Admissions Officer - Apprenticeships and Partnerships
Faculty/Directorate: Marketing & Student Recruitment
Grade: E
Location: High Wycombe
Hours: 37
Responsible to: Head of Admissions/ Admissions Team Leader
Job Purpose
To deliver an outstanding admissions and recruitment experience for applicants, partner institutions and Apprenticeship Employers. This role will ensure professional advice and guidance is provided throughout the admissions process and standards of quality are maintained. The core of the role involves making decisions against set entry criteria for a wide range of applications to the University’s Apprenticeship programmes and to programmes offered through our educational partners. The role holder will also need to nurture and maintain strong working relationships with colleagues and teams across the University.
Main Duties & Responsibilities Of The Role
* To take responsibility for all aspects of the admissions process for the University’s Apprenticeship and Partner programmes.
* Ensure effective and productive working relationships with colleagues across Apprenticeship and Partnership teams.
* To action, throughout the Admissions process, a variety of student applications, for example UCAS, Direct, Postgraduate, Apprentice and partner/TNE applications, across all markets; home, EU and international providing clerical support as needed.
* To be responsible for the creation and accuracy of applicant and application records on the University’s Student Record System and Apprentice Application Tracker, including applicant details and offer information.
* To manage and maintain application routes for a portfolio of courses including course set up in UCAS and in the University’s direct application portal, process review and data transfer to the University’s Student Record System.
* To develop and maintain a thorough understanding of UK and overseas qualifications, including English language qualifications, for entry to the University, and a working knowledge of issues around fraudulent applications, and to take responsibility for ensuring that all required checks are carried out as appropriate for the designated courses.
* To be responsible for the scheduling and implementation of interviews and selection days where required through Academic Schools and Programme Leaders.
* To prepare documents required for interview, issue interview Invites, offer letters and any other necessary correspondence to applicants and stakeholders, as required.
* To deal with telephone enquiries, email, written enquiries and walk-ins from prospective applicants, offering detailed advice on application procedures and entry requirements.
* To carry out fees assessments to ensure applicants are classified in the correct fee category and to liaise with colleagues to ensure ESFA compliance.
* To represent the Admissions Team on selected events such as Interview Days, Applicant Visit Days or similar, providing support to ensure high levels of customer service to applicants.
* To perform any other duties that may be deemed necessary by the Head of Admissions or the directorate senior management team, some of which may include supporting wider projects within the Marketing and Student Recruitment Directorate.
* To work closely with internal and external stakeholders to ensure an outstanding service is provided to all applicants, Employers and Partner Institutions.
* Ensure agreed timeframes and processes are followed and key information is provided at appropriate points.
* To liaise with partner institutions and those responsible for partnerships within the University to offer advice and guidance and ensure that all partner admissions are dealt with in line with best practice and the University Admissions Policy and Procedure.
* To be responsible for guiding applicants, partners and employers through the admissions process and being able to confidently discuss Admissions Policy and Procedure with a wide range of stakeholders.
* To make and format decisions for entry to our programmes in line with agreed criteria ensuring that processing for applications takes place within agreed timeframes.
* When appropriate to make recommendations for the updating of processes and procedures as required to the Admissions Team Leader/ Head of Admissions.
* To provide advice and guidance to colleagues within academic schools, the Marketing & Student Recruitment Directorate and other university staff as appropriate on all aspects of the admissions process.
PERSON SPECIFICATION
E - Essential A = Application T = Test I = Interview
Education, Qualifications & Training
Means of Testing
Good general education
A
Knowledge & Experience
Delivering an excellent customer experience
A/I
Experience of working in UK Higher Education establishment
A/I
Experience of developing systems or procedures
A/I
Substantial administrative experience
A/I
Experience of working independently and of dealing with conflicting demands and priorities
A/I
Skills
Digitally able and proficient in Microsoft tools
A/I
Excellent written and verbal communication skills, including relationship building and networking skills
A/I
High level of attention to detail and confidentiality
A
The ability to contribute to high performance customer focussed teams
A/I
Excellent organisational and time management skills with the ability to work to deadlines
A/I
Good telephone manner
A
Special Requirements
Must be able to work overtime, including weekends during the clearing period and other key times in the year
A
It will be necessary to schedule annual leave around key busy periods which generally arise during August/September
A
Must be able to work cross campus between High Wycombe and Uxbridge
A #J-18808-Ljbffr