Billing Manager Location: Luton Salary: Up to £45,000 Team Size: 10 (including 2 Team Leaders) Hours: 9am-5pm, Monday to Friday Hybrid Working: 1 WFH day per week after 6-month probation Are you a confident leader with a sharp eye for detail and a drive to streamline and improve processes? As Billing Operations Lead, you'll take charge of a vital operational function within a nationally respected organisation, leading a skilled team, championing billing accuracy, and shaping best practices across the board. What You'll Be Doing: Leading and motivating a team of 10, including two Team Leaders, within the Contract Administration and Billing function Managing the full billing lifecycle-ensuring accuracy, timeliness, and alignment with internal standards Responding to revenue-related queries, especially during month-end close Collaborating with the Head Office Finance team on both day-to-day and strategic needs Delivering training to team members and stakeholders on billing and contract admin processes Monitoring and reporting on billing performance, including invoice accuracy, credit note usage, and turnaround times Driving continuous improvements in billing procedures and internal workflowsYou'll be the go-to person for all things billing, making sure everything runs like clockwork while supporting a fast-paced, client-focused environment. What's In It for You: A competitive salary of up to £45,000 33 days of annual leave, including bank holidays Hybrid working model - enjoy one day a week from home after a 6-month probation The opportunity to lead and shape a supportive, high-performing team Over 250 exclusive discounts on retail, travel, tech, and more Continuous learning and development through tailored training, leadership pathways, and professional growth programs A meaningful role within a nationally recognised, fast-growing company where your impact is genuinely valuedReady to lead a team and make a real difference? Apply now