* Immediate start.
* Fantastic benefits and salary package.
About Our Client
The firm is a well-established, mid-sized organisation in the Transport & Distribution industry. With a reputation for excellence, the company provides a range of services across the UK from their base in Cheadle.
Job Description
* Handle customer inquiries promptly and effectively
* Resolve customer complaints and issues to their satisfaction
* Process orders, forms, applications, and requests
* Keep records of customer interactions, transactions, comments, and complaints
* Communicate and coordinate with internal departments
* Deliver a high level of customer service at all times
* Feedback on product development based on customer needs
* Continuously improve through feedback
The Successful Applicant
A successful Customer Service professional should have:
* Proven experience in a customer service role
* Excellent communication skills
* The ability to stay calm under pressure
* Problem-solving skills and the ability to think on their feet
* A team player mentality
* Proficiency in relevant computer applications
* A strong focus on customer satisfaction and service
What's on Offer
* A competitive salary range of £24,000 - £25,000 per annum
* A stable, full-time position within a reputable company
* Great transport links
* The opportunity to be part of a dedicated customer service team
* A supportive and friendly working environment
* The chance to build a long-term career in the transport & distribution industry
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