Front of House Supervisor – Country Pub | Surrey Hills | £16 an hour + Tronc
Location: Ewhurst, Cranleigh, GU6 7QD
Job Type: Full-Time | Permanent
Salary: £16 an hour + Tronc
Hours: Flexible Daytime / Weekend
About the Role
We’re looking for a passionate and people-focused Front of House Supervisor to join our vibrant country pub team in the beautiful Surrey Hills. As a Supervisor, you’ll play a key role in delivering outstanding guest experiences, supporting day-to-day operations, and leading the front of house team with confidence and warmth.
If you love hospitality, thrive in a busy environment, and want to grow your leadership skills in a supportive and forward-thinking venue—this could be the perfect next step in your career.
What We Offer
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Competitive salary + tips (Tronc)
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Flexible working hours and rota
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Company pension scheme
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Free meals on shift
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A fun, welcoming and team-focused environment
Your Key Responsibilities
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Lead and support the front of house team during service
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Deliver exceptional customer service and ensure guests feel welcome
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Assist with opening and closing procedures
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Handle bookings, walk-ins, and table management efficiently
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Support staff training and development
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Ensure cleanliness, safety, and presentation standards are maintained
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Address and resolve guest queries or issues in a professional manner
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Support management with stock control, ordering, and reporting
What We’re Looking For
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Previous experience in a front of house role (Supervisor or Senior Waiter/Waitress level)
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Strong communication and leadership skills
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Confident, friendly, and professional demeanor
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A genuine passion for hospitality and customer service
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Ability to remain calm and organised in a fast-paced environment
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Great attention to detail and a proactive attitude
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Flexibility to work evenings, weekends, and public holidays as required
Bonus if you have:
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First Aid or Food Safety certifications
About Us
We’re a team that values genuine hospitality, teamwork, and good food served with pride. Our country pub offers a warm and welcoming environment with a menu of elevated classics and seasonal specials, all served in a relaxed yet professional setting. We believe in growing from within and offer real development opportunities for those looking to build a long-term career in hospitality.
Click to apply, we look forward to hearing from you