About The Role Are you ready to take charge and make a significant impact in the world of health and safety? Arco, the UK's leading integrated health and safety experts, is seeking a dynamic and results-driven individual to fill the vital role of Site Manager. As the driving force behind the optimization of a key customer relationship, you will be at the forefront of securing strong sales and gross profits. This is an exceptional opportunity to demonstrate your leadership skills with up to 2 direct reports, oversee sales forecasts exceeding £1m, and manage operations at one location on the customer’s site. Key responsibilities: Building relationships by making regular and scheduled face to face customer contact with senior site staff Understanding drivers of cost to serve and minimise these in order to maximise net profitability Maintaining a contract strategy that delivers excellent relationships in Purchasing, SHE, Operational and Occupational Health Responding quickly to customer information requests and visits Developing an in depth knowledge of health and safety statistics/initiatives and identify suitable Arco products or services to match needs Gathering and sharing competitor information where appropriate Communicating clear, concise and realistic actions to the Customer Service Team Managing a relationship with key strategic vendors and Arco category management to maximise profitability and customer service Working closely with Inventory Management Services to maximise stock availability and delivery of goods to On top of working for the UK’s leading integrated health and safety experts, you’ll also receive: A competitive starting salary plus up to 10% annual bonus 32 days holiday inclusive of bank holidays, plus the option to purchase up to 5 more days 2 fully paid Community Volunteering days every year An excellent pension and 8x salary Life Assurance scheme A huge range of high street retailer discounts to help with cost of living via MyArco Perks Free, 24-hour access to our Employee Assistance Programme Access to our Learning Management System, to support your personal and career development Long-term service awards – we’re proud to have employees who have worked for us for 40 years The ideal site manager will be/have: Excellent knowledge of products, customers & suppliers. Good understanding of margin calculation, customer P&E and its impact on the business Proven track record of success in delivering projects, with multiple stakeholders Good knowledge of all relevant IT systems. Telephone Skills. Good understanding of how excellent customer service is delivered NEBOSH Certificate would be an advantage IOSH Certificate would be an advantage About Us With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge. We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together. Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come. Be Safe, Be Yourself, Be Your Best.