An exciting opportunity has arisen in Children’s Social Care for the role of Business Support Assistant based at HQ Offices, Chester.
The post holder will provide business and administrative support within Children’s Social Care. At each level, the post holder will be expected to undertake any other duties and responsibilities commensurate with the grade which will assist the Directorate in meeting its objectives or contribute to the post holder's personal development.
Applications are invited from highly motivated, enthusiastic, and hardworking individuals, who have a proven ability to work to tight deadlines, demonstrate problem-solving skills, and be flexible in approach to tasks and business needs.
If you would like further information or to discuss this role please contact Senior Business Support Officer Christine Buckley - christine.buckley@cheshirewestandchester.gov.uk or call 01244 973126.
Responsibilities:
1. Provide general administrative support including photocopying, filing, scanning, minute taking, developing and utilising standard letters and pre-formatted documents, PowerPoint presentations, and reception duties to ensure the efficient and effective delivery of support.
2. Manage and respond to all enquiries to ensure prompt and accurate communication standards are met and maintained.
3. Input and update service and customer databases ensuring that the accuracy and integrity of the information is maintained.
4. Respond to feedback about performance in a positive manner identifying potential areas for improvement to systems, functions, and activities.
5. Organise and assist in service and business process reviews and projects to ensure managers are supported in their planning.
6. Undertake activities connected with supporting the work of the team ensuring they are properly operated to achieve optimum efficiency and effectiveness.
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