We are seeking Local Administrator to join our team based from Tonbridge to assist in the day to day depot operations to provide a safe, reliable and punctual train service. You will drive administration and personnel procedures for the Local Operations Managers areas of control taking initiative to ensure full compliance with all standards and procedures.,
* Initiate and conclude investigations of cancellations, delays and other (non-safety of the line) occurrences to ensure correct causation is established and attributed and that re-occurrences are minimised
* To re-attribute lost minutes to the correct manager/company as required.
* Deliver or exceed agreed performance indicators - reports requested reports received
* Maintain performance tracker
* Ensure that business environments are compliant with business, commercial and safety standards (to include notice boards, fault reporting and depot maintenance)
* Print, post and copy weekly rosters, daily alteration sheets, PA's diagram supplements and ad hoc notices and posted in a timely manner
Hours: Tuesday 11:00 - 15:30. Wednesday 11:00 - 15:30. Thursday 11:00 - 15:30. Friday 11:00 - 16:00
* Knowledge of Oracle, Bugle, Trust, P2 & SheilaExcellent communication and motivation skills
* Excellent organisation skills
* Computer literate
* Excellent minute taking, letter and report writing skills
* Able to demonstrate a high standard of confidentiality
We're one of Britain's busiest train operators, serving London, Kent and parts of East Sussex. We run over 1,700 trains a day, carrying more than 500,000 passengers and serving 180 stations.
However, working on our railway is more than getting passengers from A to B. It's about all the little moments that make a difference to their journey. It's also about making our railway a great place to work. With a team that represents the communities we serve. This is a journey we're fully committed to and we're proud to have been named a 'Great Place to Work' at the 2023 National Rail Awards and endorsed as a WORK180 Employer for Women. Our ways of working are what we expect of everyone at Southeastern. They are powerful. Tiny moments, every day, from every one of us, add up to massive, positive change. Improving how it feels to work here and how it feels to travel with us.