Reed Business Support, the UK's leading specialist recruitment partner, is excited to offer a permanent opportunity for a Customer Service Executive to join our client's team in Faversham. This role is ideal for someone who thrives in a fast-paced environment and is committed to providing outstanding customer service. Day-to-day of the Customer Service Executive role: Handle customer inquiries and complaints with efficiency and professionalism. Provide detailed information on products/services to customers. Manage and update customer databases with the status of each customer. Coordinate with the sales team to develop strategies to improve overall customer satisfaction. Assist in processing orders and planning the dispatch and delivery of products. Required Skills & Qualifications for the Customer Service Executive: Proven experience as a Customer Service Executive or in a similar customer service role. Strong communication and interpersonal skills. Proficiency in CRM systems and practices. Ability to handle stressful situations and remain calm under pressure. Excellent organizational skills and attention to detail. Benefits for the Customer Service Executive: Competitive salary with performance bonuses. Opportunities for professional growth and career advancement. Health and wellness programs. Generous holiday allowance. Pension scheme contributions. Access to training and development resources. The ideal candidate for the Customer Service Executive position would need to demonstrate experience obtained from a similar role, be in commutable distance to our client in Faversham, and be available to start work immediately. This role requires full-time availability in our office. If you are interested in the Customer Service Executive position and meet the above criteria, please submit your CV to proceed with your application.