Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.
We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.
This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!
What you’ll do:
* Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
* Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
* Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
* Actively lead the RCR’s approach to engaging with Contributors.
* Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
* Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.
What you’ll need:
* Proven experience of volunteer attraction, management and engagement.
* Experience of effectively managing a wide range of stakeholders.
* Experience of developing processes and policies from scratch to meet complex needs.
* Ability to work with data and identify issues and analyse the impact of solutions implemented.
* Effective problem-solving skills.
* Excellent communication skills.
If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.
* Make a difference to the lives of Doctors and the specialities they work in every day!
* Hybrid working (40% working week can be done remotely)
* Modern working environment
* Equipment provided to work from home
* Generous annual leave allowance
* Excellent pension scheme
* Interest free season ticket loan and cycle to work scheme
* Employee Assistance Programme