Job summary Salary: Quality Manager B7 (£46,148 - 52,809) Trainee Quality Manager (70% B7 year 1, 75% B7 year 2, Annex 21) An exciting opportunity to lead on quality management within Pathology at North Cumbria Integrated Care NHS Foundation Trust has become available. You will be responsible for developing and maintaining the quality management system and delivering compliance with legislated guidelines, accreditation standards and best practices. You must be able to demonstrate a background in delivering similar frameworks and balancing operational demands with training and compliance requirements. For trainee candidates, applications are invited for a graduate/post graduate to train as a Quality Manager in Pathology. You must be prepared to train within a multi-discipline environment to achieve the required knowledge and skills to meet the essential requirement of the job description. Recent experience working in a laboratory environment is desirable. The post will be reviewed after two years. We will make a training development plan with you, which, sets out our commitment to your training and your responsibilities. Main duties of the job Working in collaboration with the senior management teams, the post holder will develop, implement and maintain systems to assure quality within pathology at North Cumbria The post holder will be responsible for assuring the quality of all areas of clinical practice against the current standards. This will include delivery and oversight of quality improvement programmes. The post holder will manage risk within the department. The post holder will be responsible for: Managing and developing the Pathology Quality Management System for Cell Sciences, Blood Sciences, Infection Sciences and Point of Care Testing Managing the UKAS accreditation process for all disciplines within Pathology Monitoring compliance with regulatory licensing and accrediting bodies including MHRA, HTA and HSE Chairing the Pathology Safety an Quality meeting and attending departmental Safety and Quality meetings Provide advice, guidance and support to all pathology staff About us At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time': Being a clinically led organisation Quality and safety at the heart of our Trust A positive patient experience every time A great place to work Managing our money well As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work. Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability. Date posted 16 January 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year Per Annum Contract Permanent Working pattern Full-time Reference number 262-A-24-6217583-D Job locations Cumberland Infirmary Newtown Road Carlisle CA2 7HY Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Important Information Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helplinenacro.org.uk Unlock Tel: 01634 247350, email adviceunlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 Administration cost of £3.85 £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 administration cost of £3.90 £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27 day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability Job description Job responsibilities Please see attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants. Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview. Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies. Please ensure that you document evidence of meeting all the essential criteria in the supporting information. If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered. Important Information Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date. For candidates applying using a Hotmail account or have strict firewall settings please ensure the following: Junk Mail is checked regularly Disclosure and Barring Service: On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect. The changes mean that: youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed. If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so. Nacro Tel: 0300 123 1999, or email: helplinenacro.org.uk Unlock Tel: 01634 247350, email adviceunlock.org.uk or complete the online form on the Unlock website The Trust is committed to safeguarding adults and children therefore if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended) the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post: Standard Check: £18 Administration cost of £3.85 £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months. Enhanced Check: £38 administration cost of £3.90 £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months. As part of the one of the largest employers in the UK NCIC future employees will have also access to the following benefits. A lease car may be available for this position; further details will be provided upon appointment if applicable. 27 day holiday scheme rising to 33 after 10 years Flexible working Scheme Excellent opportunities for development Competitive NHS Pension scheme Access to NHS discounts with retailers and leisure companies EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems These schemes are subject to availability Person Specification Qualifications Essential Degree or equivalent in Biomedical science, or equivalent quality management qualification Masters level qualification or equivalent training and experience Continuing professional development with portfolio. Desirable IBMS extended practice in quality management certificate or equivalent. Health and safety certificate or equivalent Qualification in management/quality management to postgraduate diploma or equivalent level or willing to undertake HCPC registration Experience Essential Substantial working to quality management standards within a UK clinical laboratory or equivalent experience Management and/or implementation of a quality management system Monitoring compliance against standards. Supervision of staff and non-staff resources within an NHS environment. Administration of IT systems. Developing teams to achieve organisational goals Use of word processing, use of databases, spreadsheets and presentation tools. Proven delivery against performance targets/deliverables Desirable Working practice in pathology disciplines. Quality management software or equivalent experience Knowledge of one or more pathology service areas Knowledge Essential Standards for regulatory, licensing and accreditation bodies of UK clinical laboratories e.g. MHRA, HTA and UKAS Knowledge of health service management Change management Best practice in pathology or equivalent experience in QMS Health and safety legislation. Governance and risk management Training requirements in UK clinical laboratories. Microsoft Office Equality legislation and best practice. Understanding of governance and audits, KPI, proven delivery against performance Understanding of Frame works Pathology areas Desirable Equality impact assessment. Root cause analysis. Laboratory experience of Electronic Quality Management System postgraduate diploma or equivalent Skills and Aptitudes Essential Demonstrable leadership skills Effective communication and interpersonal skills Extensive IT skills including Microsoft Office Fully proficient in using Outlook, Word, Excel and PowerPoint Ability to manage complex issues through a range of approaches Ability to manage sensitive situations Able to make decisions on competing pressures to precise timescales Analytical skills Ability to resolve conflicting priorities. Progress a large work area autonomously, working with minimal supervision Highly developed negotiating, influencing and persuasion skills. Able to evaluate working environment, instigate improvements and manage change. Understanding of governance and audits Standard keyboard use Desirable Strong negotiating and influencing skills. Highly developed persuasive skills Other requirements Essential Flexible approach to work patterns. Ability to travel independently across Cumbria-. Desirable Driving Licence Person Specification Qualifications Essential Degree or equivalent in Biomedical science, or equivalent quality management qualification Masters level qualification or equivalent training and experience Continuing professional development with portfolio. Desirable IBMS extended practice in quality management certificate or equivalent. Health and safety certificate or equivalent Qualification in management/quality management to postgraduate diploma or equivalent level or willing to undertake HCPC registration Experience Essential Substantial working to quality management standards within a UK clinical laboratory or equivalent experience Management and/or implementation of a quality management system Monitoring compliance against standards. Supervision of staff and non-staff resources within an NHS environment. Administration of IT systems. Developing teams to achieve organisational goals Use of word processing, use of databases, spreadsheets and presentation tools. Proven delivery against performance targets/deliverables Desirable Working practice in pathology disciplines. Quality management software or equivalent experience Knowledge of one or more pathology service areas Knowledge Essential Standards for regulatory, licensing and accreditation bodies of UK clinical laboratories e.g. MHRA, HTA and UKAS Knowledge of health service management Change management Best practice in pathology or equivalent experience in QMS Health and safety legislation. Governance and risk management Training requirements in UK clinical laboratories. Microsoft Office Equality legislation and best practice. Understanding of governance and audits, KPI, proven delivery against performance Understanding of Frame works Pathology areas Desirable Equality impact assessment. Root cause analysis. Laboratory experience of Electronic Quality Management System postgraduate diploma or equivalent Skills and Aptitudes Essential Demonstrable leadership skills Effective communication and interpersonal skills Extensive IT skills including Microsoft Office Fully proficient in using Outlook, Word, Excel and PowerPoint Ability to manage complex issues through a range of approaches Ability to manage sensitive situations Able to make decisions on competing pressures to precise timescales Analytical skills Ability to resolve conflicting priorities. Progress a large work area autonomously, working with minimal supervision Highly developed negotiating, influencing and persuasion skills. Able to evaluate working environment, instigate improvements and manage change. Understanding of governance and audits Standard keyboard use Desirable Strong negotiating and influencing skills. Highly developed persuasive skills Other requirements Essential Flexible approach to work patterns. Ability to travel independently across Cumbria-. Desirable Driving Licence Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name North Cumbria Integrated Care NHS Foundation Trust Address Cumberland Infirmary Newtown Road Carlisle CA2 7HY Employer's website https://www.ncic.nhs.uk/ (Opens in a new tab)