Note: this position 2 Weeks Contract only Skills : Two years’ commercial experience providing IT support at Deskside Flexible work attitude Good all-round technical knowledge of Operating Systems, Software, Hardware and Networks Have excellent communication and presentation skills Performs installation, training, maintenance, troubleshooting and repair of desktop technology hardware and software Assists in the setup and operation of audio-visual hardware as required by end-user Determine appropriate hardware and software based on corporate policy and end-user requirements Respond to incidents within SLA or within a timely manner with the appropriate level of urgency, and follows up with customers on all issues Essential Skill · Service Now experience · MS Windows 10 & 11 · MS Office 365 inc OneDrive · Networking imaging and PXE Boot (SCCM/Intune) · Remote support tools · Network patching and cabling · Server room/Comms room experience · Clear communication skills (written and verbal) · Excellent time management