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Regional Operations Manager - Dulux Decorator Centre (Kent & East Sussex)
Location: Altrincham, GB; Slough, GB
About AkzoNobel
Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world-class portfolio of brands – including Dulux, International, Sikkens, and Interpon – is trusted by customers around the globe. We’re active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life.
Job Purpose
You will use your store/operations management experience within a retail or trade merchant environment to oversee a regional team of up to 100 colleagues to deliver our annual financial, commercial, and growth ambitions for a network of Dulux Decorator Centres in your region.
Job Responsibilities
• Implement our national business plan as well as develop a regional plan for your area.
• Encourage a Winning Culture mentality to inspire & deliver the engagement, talent/performance management & the critical skills required to deliver business goals.
• Implement & develop plans to deliver the critical practices/processes to unlock our brand experience.
• Establish the benchmark & expectations on Store Standards & presentation.
• Promote our Customer Management principles to ensure exceptional client service.
• Identify & respond to business/market trends.
• Maximise current performance.
• Collaborate with colleagues to develop the behaviours & capabilities that drive an ambitious outcome mindset & strong performance.
Job Requirements
• Extensive store/operations management experience within a retail or trade merchant environment.
• Experience of direct customer contact (B2C & or B2B).
• Demonstrable track record of managing & inspiring teams to deliver required sales KPIs & hit ROS numbers.
What Sets You Apart
• Excellent communication, people management & interpersonal skills.
• Committed to a collaborative working environment where supporting colleagues is key.
• Comfortable delivering performance & capability reviews.
• Commercially astute.
What do we Offer at AkzoNobel
We offer great personal development opportunities and roles with breadth, depth of scope and impact. We also offer comprehensive packages including:
• Competitive Salary (depending on experience).
• 25 days holiday excluding bank holidays.
• Income protection.
• Staff discount at Dulux Decorator Centre stores.
• Employee Assistance Programme.
• Employee Life Assurance.
• Company pension.
• Product discounts.
• Flexible benefits scheme offering benefits including Gymflex, retail card, dental cover, and more!
We are advocates of a healthy work-life balance and mental wellbeing. We are happy to look at flexible working options for all our roles.
At AkzoNobel, we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment.
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