Senior Quality Manager
Central London - Hybrid 2 days in office
£65,000 basic salary + circa £7,000 car allowance + excellent benefits
Facilities Management
Shirley Parsons are excited to have partnered exclusively with a leading Facilities management organisation who are looking appoint a Senior Quality Manager to their HSEQW division. This person will be responsible for Quality Assurance, implementing management systems and driving process improvements of the quality, health, safety and environmental management systems.
Senior Quality Manager Responsibilities:
Lead the internal audit program and oversee customer satisfaction survey process to identify areas of improvement and opportunities that will help drive the business forward.
Manage the Risk Register and risk management process and support the implementation of this across all operations, to drive robust processes to identify and mitigate risk.
Provide support and advice to regional Operational teams, FM consultancy, FM24 Helpdesk and the global Exec team
Coordinate annual and periodic Management Reviews of the Quality Management Systems aligned with ISO certifications.
Manage updates to the internal business processes, Activity Guides and Templates.
Creation and coordination of the annual audit / inspection schedule. Undertake audits in line with the schedule and create, train and mentor a team of cross-functional internal auditors
Participate and assist leading external audits on ...