Company: Veolia
Monday to Friday, 40 hours per week - 8.30am - 5pm
Location: Haringey, N17 9AZ
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
Essential Criteria
What you'll be doing:
1. Supporting the Portfolio Manager in all aspects of the service.
2. Manage the commercial waste inbox and deal with all enquiries and disputes from businesses in a positive and professional manner.
3. Work with the sales team, contact centre teams, collection teams, and clients to provide information and resolve queries.
4. Proactively process all new, amended, and closed contracts, raise invoices and credits to customers and national accounts as required.
5. Log customer details on WIMS/ECHO and arrange container deliveries.
6. Assist with marketing and promotional activities to increase leads and opportunities for new sales.
7. Use all Commercial and any other applications such as WIMS, Workday, SalesForce, and ECHO and ensure these are regularly updated and accurate.
8. Perform all administrative tasks required as part of the role including email, phone, and general enquiries.
9. Ensure full compliance with all Veolia policies, Health and Safety policies, and procedures.
What we're looking for:
1. Excellent customer service skills including the ability to handle difficult customer situations.
2. Excellent personal and office organisational skills, including prioritisation and ability to work under pressure.
3. A team player who can create and maintain a positive attitude in the team, proven through performance improvements and high morale.
4. Excellent communication skills, with the ability to listen, effectively extract important information, and communicate this onward using different means.
Interested in this vacancy?
You can apply for it online by clicking the apply button below.
#J-18808-Ljbffr