We are thrilled to offer a rare and exciting opportunity for a Facilities Engineer to join a brand-new, state-of-the-art engineering site in Maidenhead. Our client, a national leader in electrical and mechanical building services, is seeking a talented individual to take ownership of one of their key customer sites. This role will involve working as part of the client's internal team, serving as a crucial link between the company and client. Role Overview: As a Facilities Engineer with an electrical bias, you will play a key role in supporting all aspects of service delivery and performance management for Facilities Management within the building. Essential Experience and Qualifications: Knowledge within the Facilities Maintenance sector and systems of operation Fully qualified, 18th edition is Essential. ECS / JIB Gold Card C&G 2919 Onsite Facilities problem-solving skills Ability to work in a team and communicate with back-office staff. Good Knowledge of Microsoft Office Testing and Inspection Key Responsibilities: Daily, weekly, Monthly and Annual co-ordination of Planned preventative maintenance, reactive work orders and quoted works. Monitor the operational service level to ensure contract KPI's are achieved. Seek technical guidance and assistance for any aspects of the service delivery Ensure any potential risks or issues are highlighted to the Operations / Contract Manager Support the Account Manager in providing information to produce Monthly performance report General support and advice concerning Contract issues. Provide information to ensure timely and accurate submission and payment of financial applications and effective management of invoicing i.e. Job completion packs Ensure contract summary information and annual PPM invoicing forms are managed in accordance with QA procedures Coordination of contract requirements to ensure subcontractors and client stakeholders are aware of any risk / issues. Regular contact with the client to they are kept informed of any issues Analysis of any service failures Aid in performance management reviews to include SLA and KPI compliance Sub-contractor management, compliance. Coordinating and overseeing minor project works including final invoicing stage Ensuring we continually comply with the expectations of our client Administration regarding Small Works and Projects, working closely with Account Managers and Project Managers to ensure all H&S files are completed, available and stored electronically