Location: Nottingham based. Occasional travel to other Framework sites may be required. Some home working is an option. Do you have experience in welfare benefits administration or a working knowledge of rent accounting or benefit systems? Would you like to use yourskills to help vulnerable people in the charitable sector? Are you a strong administrator who would like to bring your experience to a company that makes a difference to peoples lives? This is an exciting opportunity to join an established, enthusiastic and supportive team of 10 based in Nottingham. You will be part of Frameworks Rents Team, supporting front-line staff to maximise the organisations rental income. You will liaise with Local Authority Housing Benefit departments and other funders to maximise income recovery and ensure income is correctly allocated to residents accounts. This is not a front-line rent enforcement role, but has a direct positive impact on delivery of high-quality supported accommodation and support services to the most vulnerable in society. The ideal candidate will have a working knowledge of welfare benefits administration and experience using rent accounting or benefit systems. We would welcome candidates with an accounting/finance background and those with experience in the use of advanced Excel or finance systems. Duties & Responsibilities Ensure Rent Accounting System is kept up to date and accurate. Ensure tenant and property information is accurate and up to date and income is allocated correctly. Ensure Rent Accounting System and Finance System balance. Preparing numerous reports from the rent accounting system and send to both internal and external recipients. Ensure Account monitoring is up to date and appropriate actions taken. Responding to queries and informing relevant parties of outstanding issues requiring action. Provide data for performance management. Ensure all rent overpayments are refunded in a timely manner to relevant parties. Liaise with new and existing service staff to ensure awareness of rent procedures, to advise and resolve rental issues and to maintain good working relationships between service staff and rents team. Join us and make a difference. Please note that the advert will close early if we receive enough applications. Interviews are due to be held on 24/3/25. Why Join Us? We invest in you and encourage career progression providing a full induction, e-learning and classroom training, management development pathways, fully-funded professional qualifications and more. Your wellbeing is important to us. We emphasise wellbeing in all our working environments and employ a Wellbeing Practitioner to support our staff. Employee assistance programme, salary sacrifice schemes. Stakeholder pension, enhanced maternity and paternity leave and paid sick leave. 32 days holiday including Bank Holidays increasing with service. Paid DBS and Update Service. Loyalty awards and non-contributory life insurance. Equality and diversity is important to us: we welcome applicants from all backgrounds and cultures, and appreciate the variety of experience they provide. As one of Nottinghams few Disability Confident Leaders, we warmly encourage job applications from people with disabilities. Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section. 98% of the workforce in a recent staff survey said they were proud to work for Framework. Framework is an Equal Opportunities Employer. Registered charity No: 1060941. ADZN1_UKTJ