Band 2 Clerical Officer The successful candidate will join our busy Ocular Oncology team and be responsible for greeting patients at reception, booking appointments via IPM, answering telephone queries and general office tasks. You will work closely with our existing clerical staff but also interact with the patients on the telephone. Good communication skills are essential. Main duties of the job Applicants should demonstrate good IT/keyboard, communication and organisational skills. You will be required to work well under pressure. Accuracy and attention to detail is essential. Duties will include dealing with referrals; arranging appointments; data entry; telephone enquiries and general office tasks. You need to be able to provide an optimum level of customer service to patients and staff, both in person and over the telephone. The post holder must be self-motivated and able to work well under pressure. Experience in the NHS would be preferable, however full training will be given.