Job Description
Role Overview
The O&M Portfolio Manager is the first point of contact for clients, in the day to day running of their portfolio they will ensure that they provide high quality customer service. They will be responsible for managing the clients expectations and maintaining the performance of the client assets whilst ensuring all contractual obligations are met. Gaining or expanding on solar knowledge throughout is a main part of the role to ensure that the best care is being given to the asset.
What will you be doing?
1. Primary point of contact for Asset Owner and Asset Management
2. Regular communications, notifications, impact assessments and co-ordination with Asset Owner representatives; including periodic performance meetings
3. Responsible for ensuring Ethical Power deliver on all aspects of the O&M contracts
4. Carrying out all services listed in the contract scope within the contract timeframes
5. Liaising with the monitoring team about the performance of the sites to be able to inform the client and create actions to remediate
6. Taking action to ensure we meet or exceeds the guaranteed level of availability
7. Gain knowledge of your clients O&M contracts and solar asset status in terms of open issues and activity plans
8. Development, submission and closing of proposals to optimise performance of your por...