Closing Date: 23.59 hours BST on Sunday 06 October 2024 (unless otherwise stated)
Reference: CS-326-24
As an Events Co-ordinator, you will assist in delivering the University’s Event Management and Delegate Registration Service to a range of internal and external clientele, maximising income whilst providing first-rate levels of service. You will be required to deputise for the Senior Events Co-ordinator in their absence regarding conference and event queries and enquiries.
The sales and administration of conferences, meetings, and events will have particular emphasis on maximising revenue opportunities from internal academic and administrative departments and the external market whilst ensuring consistent high levels of customer satisfaction.
As an Events Coordinator, you can expect to be involved in:
1. Promote and sell the University facilities to event organisers, both internally and externally through regular communication and via a range of media.
2. Manage the allocation of bedrooms, meeting rooms, and catering venues to all clients under your control ensuring that their requirements are met whilst maximising the occupancy of spaces on campus.
3. Provide accurate information to other departments and stakeholders to ensure that a client’s operational requirements are met and events run smoothly.
4. Ensure timely and accurate billing of all events under your control, preparing and raising deposit and final invoices accordingly whilst ensuring income is posted to the correct internal cost/income codes.
What you will bring to the role:
1. Educated to GCSE Grade C/4 English and Maths or equivalent.
2. A formal qualification in Event Management, Hospitality, or Tourism (or equivalent).
3. Computer literacy and a good knowledge of Microsoft Office (or similar) and its various applications.
4. Experience of Event Co-ordination gained in a large-scale, high-volume conference or events-orientated hotel or venue.
5. The ability to, and experience of, planning, servicing, and project managing large-scale conferences and events independently.
What we can offer in return:
As a member of our team, you can expect a friendly, open, and collaborative working environment and support in your development and wellbeing. You'll enjoy a range of great staff benefits including:
* Hybrid working options allowing a flexible blend of office and home working (to be agreed in line with business needs).
* 43 days' leave per year (personal leave, bank holidays, and additional days allocated for the Christmas period, pro rata for part-time staff).
* Excellent pension scheme with generous employer contributions.
* Corporate employee-funded healthcare plan, in partnership with Benenden Health.
For more information about what you can look forward to if you join us, visit our dedicated webpage: Working at Kent.
We are ambitious for our people, our communities, and the region we serve – join us in making the world a better place. Visit our website for more on who we are: http://www.kent.ac.uk/about/.
Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact peopleserviceshr@kent.ac.uk quoting reference number CS-326-24.
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