Pretty much in the centre of Scotland, we're set in a 900 acre estate in stunning Perthshire. A home from home, we've been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities - there really is something for everyone! Crieff Hydro welcomes up to 1000 customers daily - some looking for a leisurely coffee or family meal, whilst others are here to celebrate a special occasion or entertain clients. As a result, our cafes, bars, restaurants and banqueting department must offer fantastic food and an outstanding service. About the Role As a Food and Beverage Venue Manager, you will be responsible for the overall running of one of our Food and Beverage outlets within the hotel. Responsibilities will vary between breakfast, lunch and dinner service in busy periods and so a degree of flexibility is essential. An essential leader in our team, you'll embrace our cultures concerning seasonality, provenance, concepts and creativity - all of these attributes should come together to provide a memorable backdrop to the time our guests spend with us. You will coach and develop your team about quality standards and delivering exceptional customer service. You will be approachable and creative, priding yourself upon creating an environment which welcomes and cares for everyone, staff and guests alike. We are passionate about the development of our team members and you will be part of implementing these opportunities by demonstrating your own passion for continuous improvement. You will be committed to delivering and exceeding commercial measures and KPI's of the Food and Beverage department, identifying opportunities to maximise profitability along the way. Liaising with your management team, you will oversee budget controls, security procedures, recruitment and producing rotas. Underlying all of this, you will ensure all departments within your venue are operated in a way which is compliant in regard to health and safety.
* Experience of managing a large team within the hospitality industry.
* Leadership - The size of our team means we are looking for an inspirational manager that is both approachable and comfortable with dealing with conflict.
* Organised - Your keen eye for detail will keep us right and support the General Manager and Food and Beverage team in implementing new products and processes.
* Team focus - You'll have proven skills in coaching a team to be the best they can be.
* Ideas and openness - We're up for doing things differently and will try (almost) everything once, so tell us more and keep on top of food and customer service trends.
What you'll get from us:
* Development / Career progression - we're committed to developing our people and will provide training opportunities to help you progress your career in hospitality.
* Great benefits - including pension, leisure membership, and discounts on food and hotel stays across all seven of our stunning hotels.