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We're looking for a passionate Hospital Manager to join our team in Epsom.
SpaMedica is the UK's largest provider of NHS cataract surgery. Patient care, safety and satisfaction are our top priorities and we're proud that we consistently receive five-star reviews from our patients. All of SpaMedica's hospitals inspected by the CQC have been rated as 'Good' or 'Outstanding,' and we have recently been awarded Investors In People Platinum Accreditation.
As a Hospital Manager, you will:
1. Ensure the quality of care delivered at the Epsom site is against recognised standards.
2. Develop a multi-disciplinary team to meet the levels of service and activity for the hospital.
3. Lead on incidents, safeguarding alerts, referrals and complaints.
4. Monitor SLAs and escalate as required.
5. Ensure all stock levels are maintained to deliver healthcare services.
6. Lead on staff management and performance.
7. Manage the performance of consultant surgeons that work from your site to ensure SpaMedica continues to deliver the highest calibre of clinical services and customer service.
8. Maintain relationships on a regular basis with the local CQC team.
9. Ensure that regulations used by CQC are maintained, monitored and notifications are submitted as required.
What we are looking for:
1. Someone who can lead a team to achieve excellence.
2. Ability to analyse data and act upon it, using bespoke systems and MS Office products to an intermediate level.
3. Resilience to manage difficult conversations and complaints.
4. Working knowledge of legislation affecting healthcare services and employment law.
5. Someone passionate about leading a team of outstanding clinicians to deliver the best possible outcomes.
6. Capability to ensure that all colleagues have the correct support in place to excel and develop new skills.
7. Ability to achieve and showcase exceptional clinical governance.
Benefits:
1. Salary between £48,273 - £50,843 (dependant on experience).
2. 33 days holiday (including bank holidays).
3. Performance bonuses twice a year (up to 10%).
4. Recommend a Friend Scheme (£350 reward for both).
5. Free quarterly snacks, flu vaccinations, and DBS.
6. Access to exclusive discounts.
7. Length of Service Rewards.
8. Continuous training and development.
Join SpaMedica, where our values guide everything we do, and you can make a life-changing difference every day. We are an equal opportunities employer and committed to equality of opportunity for all staff and candidates.
Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
For more about us, visit SpaMedica.
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