Come and join DHL Global Forwarding! – A world-renowned company consistently recognised as a top employer with excellent career prospects.
37.5 hours per week | Mon – Fri | 09:00 to 17:30 |
Using your freight forwarding experience, overseeing the end-to-end Air Freight operations you'll lead a team of 4 Air Freight Forwarding Agents, with a specialised focus on life-sciences logistics. Reporting to the Operations Manager you'll develop your team whilst driving performance and delivering exceptional service to our customers.
You will receive:
* A competitive annual salary
* 25 days holiday plus bank holidays
* Pension scheme - up to 8% employer contribution
* Enhanced maternity/paternity/adoption leave
* Support with self-development and career opportunities
* Reward & Recognition awards
* Charity and volunteering support through the DHL Foundation
Responsibilities:
* Coordinating the movement of pharmaceutical and medical goods across various transport modes
* Ensuring compliance with customer SOPs, temperature requirements, UK GDP regulations, and Customs Compliance
* Managing and building customer relationships
* Liaising with carriers, handling agents, transport, warehouse teams, and overseas offices to resolve issues and ensure smooth shipment planning
* Shipment management using Cargowise
* Supporting team development, leading team briefings and conducting staff training when required
Your experience:
Air Freight experience and knowledge of export operations are essential for this role. Other requirements include:
* Experience in supervising or leading a team
* Knowledge of HMRC procedures (CDS)
* An understanding of shipping within the life-sciences/medical industry is desirable
* A high attention to detail and accuracy
* The ability to prioritise and manage workloads efficiently in a fast-paced office environment
* Excellent customer relations skills
CLICK APPLY and someone from our recruitment team will be in touch. Everyone will receive a response!