B3 Team Administrator - two full time roles
Surrey and Borders Partnership NHS Foundation Trust
An opportunity for two permanent Full-time Administrators to join our friendly and supportive team. We are looking for a conscientious and reliable person to work as Team Administrator at Woking Community Mental Health Recovery Service.
We are a community-based mental health service, providing specialist treatment and support for people who have severe and enduring mental health problems living in the Woking area who are registered with a local GP. The post holder will be responsible for the provision of a high-quality administrative and secretarial service to the multidisciplinary team. You will need to have good organisational and interpersonal skills, an eye for detail, and experience in a busy office environment. We are looking for a person who is hardworking, flexible, and able to prioritise their work.
The post includes general office duties consisting of inputting patient details on the electronic record system (SystmOne), supporting clinical staff, filing, photocopying, sorting post, scanning and uploading documents, liaising with patients, GPs, and medics, managing stationary & clinical supplies, taking meeting notes, and dealing with enquiries by email, letter, and telephone. The successful candidate will have excellent clerical and typing skills and be able to communicate effectively with both patients and staff. Although not essential, knowledge of SystmOne would be desirable.
Main duties of the job
* Receive & process referrals.
* Type all letters for the team.
* Book appointments on patient record system/update case notes on patient record system as required.
* Take minutes at team meetings & transcribe accurately.
* Answer telephone calls & relay messages in a timely manner.
* General admin tasks, i.e., typing/copying/scanning/printing/laminating etc.
* Provide support to team members in setting up rooms for meetings.
* Check & book rooms for other team members.
* Receive/respond/forward emails in an appropriate manner.
* Monitor & raise purchase requisitions for stationary/supplies/services such as interpreters for the team.
* Arrange clinic appointments.
Please refer to the job description for full details.
About us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of health and social care services for people of all ages with mental ill-health and learning disabilities in Surrey and North East Hampshire. We also provide social care services for people with a learning disability in Croydon and ASD and ADHD assessment services in Hampshire.
We actively seek to engage people who use our services and our communities in improving the mental wellbeing of the local population. We work closely with other NHS and voluntary sector organisations who provide services and support people who use services and carers.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
We look forward to receiving your application!
Job responsibilities
For more detailed information on the role and main responsibilities, please find the attached Job Description and Person Specification.
Person Specification
Qualifications
* NVQ Level 3/RSA Level 3 or equivalent experience
Experience
* Ability to work alongside other professionals/engage in integrated working to deliver high-quality care and services
* Experience working in administration and using appropriate IT
* Experience working with members of the public both face to face and on the telephone
* Understanding of medical terminology
* Knowledge of SystmOne
* Shorthand/Speedwriting
* Work in an NHS/healthcare setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Surrey and Borders Partnership NHS Foundation Trust
£25,329 to £26,958 a year incl 5% Fringe HCAS, pa, pro rata
#J-18808-Ljbffr