Site Reliability Application Engineer - UK
London, United Kingdom
The SRE Application Engineer (SRE/App) is responsible for ensuring applications are deployed in a safe and consistent manner along with any middleware that is being used. As the owner of final deployment artifacts, the SRE/App is responsible for the review and acceptance of any configuration change, with a strong emphasis on performance and reliability aspects of application configuration. The SRE/App also provides expertise to Development Squads and Performance Engineers on performance/reliability configuration and observability, and drives technical troubleshooting sessions if needed.
RESPONSIBILITIES
1. Raising the risk in case apps are not configured or architected in a reliable and performant manner.
2. Ensuring applications have correct coverage on observability metrics and traces.
3. Ensuring the apps are deployed in accordance with Azure and K8S best practices.
4. Providing expertise on performance and reliability configuration of applications, middleware, and dependencies.
5. Coordinating the release process with the Dev Squads/Release Management team.
6. Providing troubleshooting services upon request.
7. Providing on-call support for all software products.
QUALIFICATIONS
1. Master’s degree in computer science or software engineering, or equivalent experience in a related role.
2. 3+ years of experience as an SRE, L3 Support Engineer, or DevOps Engineer.
3. Experience in Flux/ArgoCD with Helm and Customize.
4. Experience with observability tools, such as Prometheus, Grafana/Loki, DataDog, and ElasticSearch.
5. Experience with performance tuning, scalability, reliability, and capacity planning on Azure and K8S services.
6. Experience with SaaS in a B2B heavily regulated environment (telco, banking, pharma) using Kubernetes and Docker.
7. Experience with building/maintaining CI/CD pipelines with tools like GitLab CI, GitHub Actions, Jenkins, and GitOps toolkit.
8. Moderate experience in programming languages such as Python and Bash.
9. Knowledge of data and metrics visualization tools (Kibana, Grafana) best practices.
10. Excellent knowledge of English, both spoken and written.
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