Job Purpose To work autonomously, and in close collaboration with other members of the management team, to implement strategic goals of the business for client relationships, project winning and delivery, and business operations Key Responsibilities Build and maintain excellent working relationships with clients, team members, colleagues and third parties Enhance and develop the reputation, business and client network. Lead the bidding, winning and delivery of projects, ensuring professional standards are maintained Promote and develop the client-focussed, can-do, collaborative, problem solving and continual improvement culture Enhance and develop internal operational systems, workstreams and knowledgebase Engage dynamically in managing staffing requirements in all offices Promote the business and enhance its reputation Carry out Lead Consultant role / Design Team leader role on projects Use key knowledge / experience in all procurement types / legal contracts to advise clients Direct design process to achieve excellence in design - Listen…Analyse… Solve…… Delight Use NBS, source technical information, apply extensive buildability knowledge. Prepare cost/benefit analysis, Health and Safety Risk assessments, prepare tender reports and recommendations, implement and work to QA procedures. Use knowledge of BIM modelling requirements and integration of C sheets to direct project BIM setup. Apply specialist knowledge of sectors, promote the business, add value to the design process and mentor colleagues. Lead tendering process on bids or assisting Directors on bids as required. Main point of contact for projects for Client / Contractor, reporting monthly to board Director. Manage the team, external design team, Client, Contractor and all other relevant bodies throughout all RIBA work stages of the contract, in relation to Client objectives being met, programme, cost, fees, QA, technical content and full contract administration. Review all projects against project objectives, reporting monthly to board Director Advise clients on appropriate services, general advice and guidance to clients, understand client needs, deal with client enquiries efficiently, deal with client complaints, and monitor client satisfaction levels. Manage, programme, resource, fee and monitor for profitability all projects via Rapport Manage day to day running of the business. Heading up key business administration areas of the business. Management of key architectural sectors, developing and maintaining these sectors. Work flexibly and undertake any role, task of an Associate (A2) or Project Architect (A3) as required. Relationships Builds and maintains excellent working relationships with Directors, fellow Associate Directors, Associates, staff, clients, third parties and suppliers Key skills / attributes Proven ability in delivering the key responsibilities. Innovative approach to high quality design. Extensive knowledge of managing frameworks. Experience of integrated BIM modelling. An Advanced level of business understanding and working within the larger strategic framework. Structured approach to problem solving and decision-making. Proven experience of managing budgets and controlling project based expenditure. Ability to generate new business Good working knowledge of ArchiCAD, Microsoft Office, and computer packages across the office Demonstrated evidence of people management skills, including supervising and monitoring others in achieving key responsibilities in the role, coaching and development and managing performance, limited to staff within own team and below own level. Excellent at building and maintaining good levels of working relationships with clients, team members, colleagues and third parties High level of personal organisation and planning skills. Experienced at preparing and deliver presentations, to Clients, during projects and raising company profile. Experienced at managing meetings effectively. Excellent understanding of QA procedures and H & S requirements, HR policies Proven record of managing projects on Rapport Excellent communications skills (drawn/graphic written and oral) Ability to interrogate and develop a Client’s brief to ensure Client’s requirements are fully understood by all. Ability to lead projects from inception to completion and able to apply best practices in terms of project delivery on complex projects. Ability to make evaluative judgements. Can do spirit and enthusiasm for a challenge. Integrity. Ability to manage BIM projects in the office and discuss, understand and implement Client’s requirements. In depth knowledge of UK Building Regulations statutory and best practice requirements and experience of working on highly serviced buildings / sectors within the office. Experienced at undertaking detailed briefing. Able to manage and supervise a number of projects across the company. Good delegation skills. Good financial awareness of the business. Understanding of confidential areas associated with the business and Clients. Demonstrates excellent team leadership skills.