Job Description
Job Title: Team LeaderSalary: £29,538 to £32,882
Contract: temporary position with a view to applying for the perm roleLocation: Doncaster
Job Purpose:Join our client’s team to make a real difference in the lives of young people, including those leaving care and unaccompanied asylum seeker children. We provide a wide range of interventions to prevent homelessness and promote independent living skills. As a Team Leader, you will support our operational teams and lead supported accommodation projects to ensure excellent service delivery.
Key Responsibilities:
* Policy Adherence: Stay updated with policies, guidelines, and procedures.
* Project Oversight: Manage supported accommodation projects with the Service Manager's support.
* Support Delivery: Provide strengths-based support and restorative practice, managing a small caseload.
* Resource Allocation: Ensure effective support delivery, addressing housing needs, managing risks, and prioritizing safeguarding.
* Collaboration: Work with service managers, personal assistants, and support workers to place young people safely.
* Staff Management: Provide management and support to support workers, including regular supervision.
* Monitoring: Ensure accurate recording of staff activity and regular review of risk assessments and support plans.
* Performance Management: Follow performance and absence management processes.
* Strength Building: Work with young people to identify and develop areas of strength using trauma-informed tools.
* Income Maximization: Manage arrears and voids, ensuring smooth sign-up and move-in processes.
* Partnership Development: Develop and maintain relationships with partners and agencies.
* Administration: Set up and maintain administration systems and complete quality audits.
* Independent Living Promotion: Encourage resilience and engagement in meaningful activities to prevent homelessness.
* On-Call Duty: Participate in the on-call out-of-hours system.
Knowledge and Skills Summary:
* Communication: Excellent verbal and written skills, with a focus on accuracy and attention to detail.
* Technical Proficiency: Skilled in Microsoft Office and other information systems.
* Self-Management: Ability to plan, prioritize tasks, and consistently deliver results.
* Stakeholder Communication: Effective communication with various stakeholders, including through social media.
* Youth Issues Knowledge: Understanding of issues affecting young people leaving care, at risk of homelessness, and young parents.
* Legislation and Best Practices: Knowledge of Health & Safety, Early Help, Equality & Diversity, Safeguarding, restorative practice, asset-based and trauma-informed approaches.
* Relationship Building: Ability to engage with clients and colleagues, developing supportive professional relationships and challenging poor practice.
Person Specification:
* Approach and Values: Commitment to diversity, inclusion, anti-racism, and supporting clients.
* Knowledge and Skills: Excellent communication skills, proficiency in Microsoft Office, self-management, and knowledge of issues affecting young people.
* Experience: Experience working with young people, providing housing management services, supervising staff, and developing relationships with partner agencies.
* Qualifications: Relevant professional or managerial qualification, valid UK driving license, and language skills (e.g., Urdu, BSL).
* UK drivers' licence