Customer Accounts Specialist
Apply locations: Stevenage
Hybrid
Time type: Full time
Posted on: Posted Yesterday
Time left to apply: End Date: November 21, 2024 (6 days left to apply)
Job requisition id: R0015725
Salary: £30,021 - £34,770 per annum
Location: Hybrid/Kings Court, Stevenage
Hours: 36 per week
Contract Type: Permanent
We're excited to announce that we're seeking a Customer Accounts Specialist to join our team based in Stevenage. As a Customer Accounts Specialist, you'll play a key role in supporting the delivery of our income management service and policies. This role aims to maximise rent collection and minimise financial hardship for our customers across the entire group.
We're looking for someone who is target-driven, with a strong track record in delivering high-quality service, and excellent communication skills. You'll need to be able to adapt well and be confident in dealing with difficult situations. In addition, you'll present cases in court, so excellent written communication skills and proficiency in mathematical calculations are a must.
Ideally, you'll have a housing background, GCSE Maths and English Grade C or equivalent, and proficiency in MS Office packages. You'll also need to be able to travel extensively across the region to remote locations where public transport may not be available.
If you're looking for a challenging and rewarding opportunity, we'd love to hear from you. Apply now to join our team!
This is a hybrid role with a base location at our offices in Stevenage. Candidates will be expected to work from a Clarion office at least 1 day per week possibly more when needed.
Closing Date: Wednesday 20th November 2024 at midnight.
Interviews will take place on Wednesday 4th December 2024 at our Stevenage office.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
About Us
Clarion Housing Group is the UK’s largest provider of affordable housing. We are committed to playing our part in tackling the housing crisis, both as a social landlord and developer of new housing.
More than 360,000 people call a Clarion home their home. Our mission is to provide and maintain good quality housing for our residents and to build communities through high quality design and place making.
We are a social business, reinvesting our profits into building new homes and providing support and opportunities to our residents through Clarion Futures, our charitable foundation.
Diversity and Inclusion
We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.
We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.
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