We are currently seeking highly motivated individuals to work as a members of the on site Guest Safety team ensuring that Resorts World Birmingham is safe & secure at all times. As a Guest Safety Host / Security Officer, you will ensure exemplary standards of Guest Safety and Guest Service are provided to the guests at all times. Qualifications & Experience required: Working in a similar role / environment SIA accredited in line with the role Demonstrate excellent people skills / guest service Manage and deal with conflict in order to diffuse situations Ability to communicate clearly and appropriately at all levels and within a diverse range of guests IT literate First Aid trained Own transport