Title: Security Incident Response Manager - NESO
Location: Wokingham, GB, RG41 5BN
Division: NESO Security
Job Type:
Requisition Number: 63735
Department: Business Services
Job Function: Information Technology
About the Role
National Energy System Operator (NESO) is on a journey towards a sustainable and secure energy future. Together we build on this momentum, advancing the Electricity System Operator’s (ESO) plan for zero carbon operability of the electricity system by 2025.
We are looking for an Incident Response Manager to lead a growing Security Incident Response team. This exciting opportunity will allow the post holder to lead a small team of Incident Responders, working in close collaboration with Cyber Security Operations to ensure all Security Incidents are managed through to resolution.
The Incident Response Manager will take accountability for Incident Response readiness plans and processes. The team will also have responsibility for the exercise and testing programme, providing actionable recommendations for continuous improvement.
This role can be based from Wokingham or Warwick, and we continue to offer hybrid working from office and home.
Key Accountabilities
1. Develop an industry leading capability to manage the response to cyber and physical security incidents.
2. Develop and maintain incident response plans, processes, and supporting documentation, ensuring quality and completeness.
3. Manage and mentor a team of analysts, driving continuous improvement and personal development.
4. Collaborate with other business departments to understand roles and responsibilities during an incident and build consistent response plans.
5. Collaborate with other business departments, Security Operations, and Threat Intelligence in planning and delivering a Security exercise and testing plan.
6. Deliver information in formal reports or as presentations and briefings to internal and external stakeholders.
7. Develop relationships with government and energy sector stakeholders to improve understanding of incident response requirements for NESO.
About You
We’re looking for someone who:
1. A desire to build new capability, with a drive for continuous improvement.
2. Solid experience of managing security incidents for large organisations, with a focus on resilience.
3. Knowledge of best practice and industry leading incident management frameworks.
4. Previous subject matter expertise in a technical discipline associated with Incident Response.
5. A desire to take on an active leadership role, remaining engaged and active in the team deliverables.
6. Ideally holds relevant professional certifications, such as CISSP, CREST Certified Incident Manager (CCIM), GIAC Enterprise Incident Responder (GEIR), etc.
About What You'll Get
A competitive salary of £65,000 to £75,000 – dependent on experience and capability.
As well as your base salary, you will receive a bonus of up to 15% of your salary for stretch performance, 28 days annual leave as standard, and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
You will also have access to a comprehensive benefits package tailored to support your well-being and professional success.
About Us
Traditionally, Britain’s energy system has been split into two areas – gas and electricity – but to ensure that Britain’s energy system is secure and affordable, there needs to be co-ordination across the whole energy system.
In Autumn of 2024, the ESO transitioned to National Energy System Operator, or NESO for short. NESO is responsible for planning Great Britain’s electricity and gas networks and operating the electricity system.
The organisation is set up as a public corporation with its own Board of independent directors, with complete operational independence from government.
More Information
This role closes on 26/02/2025 at 23:59, however we encourage candidates to submit their application as early as possible.
We're committed to building a workforce that represents the communities we serve, and a working environment in which each individual feels valued, respected, and able to reach their full potential.
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