We have an exciting opportunity at AGS Airports for a Trading Performance Analyst to join our Commercial team.
The role will be based at Glasgow Airport.
What we can offer you:
* Competitive salary and benefits package
* Participation in our annual bonus plan
* 25 days annual holiday plus 8 public holidays
* Generous pension contributions
* Employee Assistance Programme
* Private Healthcare
* Flexible Benefit Platform
* Life Assurance Cover
* Free on-site car parking
* Agile/Flexible working, where appropriate for the role
Job Description
AGS Airports are transforming and growing our Car Parking and Retail businesses. One of the foundations of this transformation is using our data to gain a much deeper insight into our passengers and their behaviours. As Trading Performance Analyst, you will be working with the car parking, retail and e-commerce teams bringing our data to life and being a critical enabler of these ambitious growth plans.
For car parking and e-commerce, the role will proactively lead on the refining and development of reporting. Providing insights on demand, conversion, channel, cost of sale and many other metrics to the team, the information provided will steer trading decisions and performance.
For the retail team, you will be collating and analysing the retail trading KPI’s, identifying trends and the levers of performance for each retail unit. Using this data, you will guide the Retail performance team to make necessary interventions with the operator and be at the heart of rolling out a continuous improvement mindset.
The airport environment is dynamic, fast paced and the role involves working with several stakeholders. Clear communication and strong prioritisation are a must, along with an inquisitive mind, great problem solving and strong attention to detail.
Principle accountabilities
* Supporting the Trading Performance teams in Retail and Car Parks to identify trends and anomalies with trading KPI’s
* Delivering actionable insights, guiding the managers to specific areas for investigation/improvement across all areas
* Developing and maintaining performance dashboards and reports
* Demonstrate compelling storytelling: translating the data into a narrative, honing in on the reasons for under or over performance.
* Ad-hoc reports and support for commercial development projects
* Month end results analysis across all areas of retail, car parking and surface access
Key stakeholders
* Surface Access and Ancillaries Director
* Retail Director
* Chief Commercial Officer
* Other Commercial Department Heads across Surface Access and Retail
* Finance team
Qualifications and experience
* Proven experience in data analysis, preferably in the parking, retail, or e-commerce industry.
* Strong proficiency in Excel and other data analysis, extraction and visualisation tools.
* Experience with e-commerce platforms and website analytics (e.g., Google Analytics).
* Excellent communication and presentation skills.
* Strong problem-solving abilities and attention to detail.
* Ability to work independently and collaboratively in a team environment.
Specific Experience:
* At least 5 years’ experience of Data analysis in a trading / e-commerce environment
* Experience of working in an airport environment preferable but not essential
* To be able to present complex data to Senior Management in a clear and concise format
* Significant experience of building new reporting capability
* Understanding of pricing strategies and revenue management principles
Framework and boundaries
* Available scope to determine day-to-day operational workload priorities.
* Works effectively with and supports team on peer-to-peer level within own area of expertise.
* Works effectively with and supports key stakeholders within own area of expertise.
Inclusive Recruitment Process
Diversity & Inclusion is important to us here at the AGS Group. We want to ensure that our process is inclusive for all applicants. If you have any questions or need any support with your application, we are here to help. Please contact our recruitment team at ags_recruitment@agsairports.co.uk
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