Digital Project Support Officer
Location: Hybrid - Occasional office and event attendance required.
Directorate: Children's Services
Contract Type: Temporary (3.5 months)
Pay Rate: £20.02 per hour PAYE
Working Hours: Full-time, Monday - Friday, 9am - 5pm with 30 minutes unpaid break.
DBS Requirement: Standard DBS, Opus People Solutions will process one for you if not currently held)
Job Overview:
Opus People Solutions are recruiting on behalf of North Northamptonshire Council for a Digital Project Support Officer to support the Children's Services directorate. This is a hybrid role ideal for a technically skilled and detail-oriented individual with a passion for digital solutions and administrative excellence.
Key Responsibilities:
Provide technical and administrative assistance to the project team
Manage and maintain databases and spreadsheets, including data cleansing and manipulation
Conduct web content accessibility checks using Adobe Pro to ensure compliance with accessibility standards
Update and maintain social media platforms (primarily Facebook), and gather relevant feedback
Manage shared service email inbox, ensuring timely and professional responses
Liaise with various Children's Services teams to identify and support digital information needs
Maintain and update the Special Needs Index (SNIX) - training provided
Essential Experience and Skills:
Strong experience with Microsoft Excel, including data filtering, formulas, and pivot tables
Demonstrated ability to perform web accessibility checks using Adobe Pro or similar tools
Experience managing and updating web content and social media channels
Excellent communication skills, both written and verbal
Strong organisational skills with the ability to manage multiple tasks simultaneously
Prior experience supporting digital or IT-related projects in a business or public sector setting
Familiarity with accessibility standards and best practices for digital content
Comfortable working both independently and collaboratively in a hybrid environment
Desirable:
Previous experience within a local authority or children's services environment
Familiarity with disability services and/or working with SEND information systems
If you are an enthusiastic digital support professional with a keen eye for detail and a collaborative mindset, we encourage you to apply and help make a real difference in the lives of children and families across Northamptonshire