Emergency Relief – Senior ER Financial Capability Worker, Penrith
Client:
Wesley Mission
Location:
Penrith, United Kingdom
Job Category:
Finance
EU work permit required:
Yes
Job Reference:
113825c611de
Job Views:
102
Posted:
22.01.2025
Expiry Date:
08.03.2025
Job Description:
About the role
Wesley Mission’s Emergency Relief Worker will be responsible for ensuring the seamless delivery of emergency relief support via our partner organisations to members of the community who are experiencing financial distress or hardship and who have limited means or resources to help them alleviate their financial crisis.
Key tasks will include:
* Phone and face-to-face assessments as required
* Providing data entry support to maintain accurate client records via Wesley Mission client data system
* Processing client brokerage requests through Wesley Mission systems
* Supporting emergency relief worker with inducting partners into the program
* Assisting to ensure emergency relief allocated budgets and partner voucher allocations are maintained
* Maintaining positive relationships with our partner organisations
Demonstrated behaviours
* Willingness to affirm Wesley Mission’s vision, mission and values and enthusiastically advocate our Word and deed ministry
* Demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude
* Relates well to a range of people with sound listening and problem-solving skills
* Displays unconditional positive regard during all workplace interactions
* Confident professional attitude with strong initiative
* Passion for supporting vulnerable and in need individuals
* Dedication to developing strong relationships with local community and partners
* Displays emotional maturity and resilience
* Willingness to learn and accept feedback
* Financial Capability Worker or Financial Counsellor (or working towards qualification)
* Previous experience in a similar role
* Demonstrated sector knowledge
* Demonstrated administrative and/or data entry experience attained through previous appointments
Remuneration
Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award 0, Level 5, with capacity for salary packaging. Superannuation is paid in addition.
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit.
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