IT Support Technician Brentford - New Role, Big Impact!
Key skills: 1st line, 2nd line, helpdesk, desktop, IT Support, IT engineer, desktop support
This is a brand-new opportunity to join an expanding firm looking for an IT Support Technician to join their team. You'll be stepping into a key role where you'll work closely with the Head of IT who brings many years of IT expertise to the table, which will provide you with the opportunity to learn and progress your career. This is your chance to shape this role within the IT support function from the ground up, keeping their tech running smoothly as the company continues to grow.
What You'll Be Doing
1. Maintain essential IT operations: Ensure that operating systems, security tools, applications, servers, and hardware are running seamlessly.
2. Provide support: Help users with any tech issues-whether in person, over the phone, or via MS Teams.
3. Assist with passwords and logins: Resolve issues quickly to keep everyone connected.
4. Regular infrastructure checks: Perform daily, weekly, and monthly maintenance on key IT systems.
5. Install and configure equipment: Set up workstations, laptops, printers, and resolve any related problems.
6. Implement software upgrades: Manage updates and troubleshoot issues as needed.
7. Mana...