The Creation Station Colchester, is in support of St Helena's Hospice. We are an arts and crafts activities company who offer child and adult craft sessions. 100% of our profits goes to St Helena to help support people who face incurable illness and Bereavement. We are looking for someone who is creative and who may have experience of, or enjoy, working with children and families to help run the sessions.
Main Purpose of Job:
To organise and lead children’s workshops and parties (where required), following and maintaining the Creation Station’s standards and guidelines.
Duties and Responsibilities:
1. Organise and deliver children’s arts and crafts workshops and ‘Arty Party’ birthday entertainment, including, but not limited to:
a. Responding to customer enquiries;
b. Liaising with the named contact at the host location to ensure adequate facilities;
c. Organising a timetable for activities during the session;
d. Setting up facilities for the session and clearing away after;
e. Delivering activities during the session;
f. Collecting session fees from attendees.
2. Ensure the wellbeing of all children attending any session.
3. Supervision of the Creation Station Assistant (where applicable).
4. Promote the activities of the Creation Station, acting as an ambassador for the brand.
5. Carry out administrative duties as required including, but not limited to risk assessments and registers.
6. Handle customer complaints in a calm, non-confrontational and courteous manner, taking responsibility for ensuring follow-up actions are taken and promptly informing your line manager.
7. Perform basic first aid duties where necessary.
8. Dealing with the retail area where required, including cash and stock control.
9. Work at all times in accordance with the Health & Safety at Work Act 1974 and to follow all company procedures and guidelines which assist this.
10. Undertake any training deemed necessary to the role.
11. Work at all times in accordance with the Creation Station’s Dignity and Diversity Policy.
12. Undertake such other duties as may be required within the general scope of the job as directed.
Full time and part time roles available.