Student Advisor - Elevate the Student ExperienceLocation: Birmingham Hours of work: Full-time (37 hours per week)Enhance Student Lives and Shape FuturesI am currently recruiting for one of my prestigious clients based in Birmingham City Centre. My client sits within the Educational arena and are currently looking for a Student Advisor to join their dynamic team. As a Student Advisor, the role is pivotal in ensuring students receive the guidance and support they need to thrive academically and personally. The role is paying £26,000 pa and the company offer exceptional benefits.Why This Role Stands Out:- Impactful Work: Make a significant difference in students' lives by providing expert advice and support, contributing to their overall success and well-being.Professional Growth: Gain invaluable experience in leadership, supervision, and networking with academic staff and students, enhancing your career prospects in higher education.Collaborative Environment: Work alongside a proactive team, fostering a community spirit and ensuring a seamless student experience.Diverse Interactions: Engage with a wide range of students and staff, enriching your professional and interpersonal skills.Key Responsibilities:Provide comprehensive support to students through various communication channels, including in-person, phone, email, live chat, and messenger.Monitor student attendance and advise on absence issues, contributing to campus retention goals.Act as a student advocate, coordinating with instructors and other support teams to address student concerns.Track and analyse student data, preparing reports to inform decision-making and improvement initiatives.Organise and oversee campus activities, fostering a vibrant student community.Maintain confidentiality and handle sensitive issues with tact and diplomacy.Skills and Experience Required:Essential:- Vocational qualifications (NVQ 2-3, City & Guild) or equivalent, with relevant experience in a student-facing role.Proficiency in data management and troubleshooting student issues.- Strong commitment to excellence, with a high-energy, positive, and enthusiastic approach.Effective communication skills, both written and verbal, with the ability to interact with diverse populations.Experience in managing events and supporting students in stressful situations.Proactive problem-solving skills and the ability to work independently and collaboratively.Desirable:- Bachelor’s degree and experience in higher education student support.- Familiarity with CRMs, student records databases, and systems like SITs and Salesforce.- Knowledge of data protection principles and student development theories.Join a team where your contributions matter and your professional growth is supported. Elevate the student experience and be part of a community that values excellence and compassion. Apply now to embark on a rewarding career as a Student Advisor.To apply for the this role, please call Michael Hobbs KC Group on or alternatively send your CV to: