Job summary We are looking for a Healthcare Assistant who has experience of working in a GP Practice to join the team at Hawthorn Surgery. Our aim is to always provide excellent care to our patient population. The hours are negotiable. However flexibility is essential as you will be required to cover for holiday and sickness on occasions. Previous experience as a Healthcare Assistant working in General practice is essential. An Enhanced DBS check will be required for this role. For further information please contact Amanda Nelson (Practice Manager) Amanda.nelsonnhs.net or Jill Rigg (Practice Nurse) jillriggnhs.net We look forward to receiving your application Main duties of the job Clinical NHS Health checks ECGs BP monitoring Urinalysis Phlebotomy Assisting with seasonal vaccination campaigns as required Provide lifestyle advice Weight monitoring Restocking/maintaining equipment and clinical areas Home visits Long term condition reviews Simple dressings Administration and professional responsibilities Ensure clinical system is kept up to date with accurate details Ensure accurate completion of all necessary documentation Attend and participate in Practice meetings Order and display health promotion materials Management of medical records Ensure threat phlebotomy requests are accurate Ensure all patient details are recoded in correct format on the correct patient record Any other delegated duties considered appropriate to the post Driving will be required to enable the HCA to carryout home visits as requested by the practice The employee should have a full clean driving licence. About us Hawthorn Surgery has a list size of 6800 patients and is a busy, forward-thinking Training Practice. We are based in Wortley Beck Health Centre, a purpose-built Health Centre in Lower Wortley, Leeds 12 which has free on-site parking. Our friendly team includes our Practice Manager, GP Partners, Salaried GPs, Nurses, Healthcare Assistant, Administrative and Reception staff. We are also supported by our Primary Care Network colleagues (Bramley/Wortley/Middleton PCN) including pharmacists, physiotherapists, ANPs, Social Prescribers, etc. Date posted 17 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number A3973-25-0001 Job locations Wortley Beck Health Centre Ring Road Leeds LS12 5SG Job description Job responsibilities Duties and Responsibilities : New patient health checks NHS Health Checks Phlebotomy Blood Pressure checks ECG recordings Dressings specific types of dressings following a detailed Nurse assessment Dopplers Assisting with the procedure Flu immunisations B12 injections Shingles immunisations Chaperoning duties Carers Health Check Pneumonia immunisations Removal of sutures/clips Processing and management of laboratory samples requested by GPs/Nurses Sterilising, cleansing and maintenance of surgical equipment Vaccine/cold chain storage and monitoring Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Home visits as required Participate in practice audit as required Participate in shared learning within the practice Ad hoc duties as required to support Clinical and Administrative Teams Confidentiality : In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety : The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity : The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development : The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality : The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication : The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services : The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate. SAFEGUARDING Be familiar with and adhere to the practice safeguarding policies, procedures, and guidelines for both children and adults at risk of abuse or neglect. This must be in conjunction with the Multi-Agency Safeguarding Children and Safeguarding Adults at risk of abuse or neglect policy, protocols and guidelines. All employees should undertake mandatory safeguarding children, adults and MCA training as appropriate to role, including updates and other professional development activities to ensure training compliancy Job description Job responsibilities Duties and Responsibilities : New patient health checks NHS Health Checks Phlebotomy Blood Pressure checks ECG recordings Dressings specific types of dressings following a detailed Nurse assessment Dopplers Assisting with the procedure Flu immunisations B12 injections Shingles immunisations Chaperoning duties Carers Health Check Pneumonia immunisations Removal of sutures/clips Processing and management of laboratory samples requested by GPs/Nurses Sterilising, cleansing and maintenance of surgical equipment Vaccine/cold chain storage and monitoring Surgical equipment and vaccine re-stocking and stock rotation Clearing and re-stocking consulting rooms Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations Assisting in the assessment and surveillance of patients health and well-being Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual Helping to raise awareness of health and well-being and how it can be promoted Assisting with the collection and collation of data on needs related to health and well-being Home visits as required Participate in practice audit as required Participate in shared learning within the practice Ad hoc duties as required to support Clinical and Administrative Teams Confidentiality : In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data. Health & Safety : The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include: Using personal security systems within the workplace according to practice guidelines Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks Making effective use of training to update knowledge and skills Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards Reporting potential risks identified. Equality and Diversity : The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include: Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights. Personal/Professional Development : The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include: Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work. Quality : The post-holder will strive to maintain quality within the practice, and will: Alert other team members to issues of quality and risk Assess own performance and take accountability for own actions, either directly or under supervision Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance Work effectively with individuals in other agencies to meet patients needs Effectively manage own time, workload and resources. Communication : The post-holder should recognize the importance of effective communication within the team and will strive to: Communicate effectively with other team members Communicate effectively with patients and carers Recognize peoples needs for alternative methods of communication and respond accordingly. Contribution to the Implementation of Services : The post-holder will: Apply practice policies, standards and guidance Discuss with other members of the team how the policies, standards and guidelines will affect own work Participate in audit where appropriate. SAFEGUARDING Be familiar with and adhere to the practice safeguarding policies, procedures, and guidelines for both children and adults at risk of abuse or neglect. This must be in conjunction with the Multi-Agency Safeguarding Children and Safeguarding Adults at risk of abuse or neglect policy, protocols and guidelines. All employees should undertake mandatory safeguarding children, adults and MCA training as appropriate to role, including updates and other professional development activities to ensure training compliancy Person Specification Qualifications Essential GCSE grade A - C in English and Maths Qualified in phlebotomy The Care Certificate or to complete within 6 months of joining Desirable Vaccination training Experience Essential Experience of working in a GP surgery as a Healthcare Assistant Excellent communication skills Excellent IT skills Good time management Punctuality Flexibility to work outside core hours when requested Ability to work under pressure and in stressful situations Full clean driving licence and access to vehicle Desirable Familiar with Systm One Person Specification Qualifications Essential GCSE grade A - C in English and Maths Qualified in phlebotomy The Care Certificate or to complete within 6 months of joining Desirable Vaccination training Experience Essential Experience of working in a GP surgery as a Healthcare Assistant Excellent communication skills Excellent IT skills Good time management Punctuality Flexibility to work outside core hours when requested Ability to work under pressure and in stressful situations Full clean driving licence and access to vehicle Desirable Familiar with Systm One Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Hawthorn Surgery Address Wortley Beck Health Centre Ring Road Leeds LS12 5SG Employer's website https://www.hawthornsurgery.com/ (Opens in a new tab)