Operations Manager : Leading Care Home Group
Location: Suffolk:based with regular travel (includes monthly car allowance)
Salary: A GBP 65K + excellent performance:related bonus (PRP)
About Us:
Join a highly respected Care Home Group, where we are dedicated to providing exceptional care and enhancing the quality of life for elderly residents. We are seeking a dynamic and experienced Operations Manager to oversee the efficient running of our care homes, ensuring operational excellence, regulatory compliance, and the highest standards of care.
Role Overview:
As the Operations Manager, you will lead and manage multiple care homes, ensuring that they operate smoothly and effectively. Youll play a pivotal role in driving operational improvements, maintaining high:quality care for residents, supporting and mentoring staff, and ensuring compliance with regulatory standards.
Key Responsibilities:
* Provide leadership and strategic oversight across multiple care homes, ensuring each facility is managed to the highest standards.
* Recruit, train, and mentor care home managers and staff, cultivating a supportive, inclusive, and high:performance work culture aligned with our company values.
* Drive financial performance through effective budgeting, reporting, and identifying growth opportunities. Implement strategies to meet and exceed financial targets.
* Ensure full compliance with relevant laws, regulations, and industry standards, while developing action plans to mitigate risks and improve operational efficiencies.
* Monitor and continuously enhance the quality of care, ensuring residents receive outstanding care in a safe and supportive environment.
* Build and maintain strong relationships with residents, their families, staff, and external stakeholders, including regulatory bodies. Handle concerns promptly and effectively.
* Implement and oversee performance monitoring systems, ensuring key performance indicators (KPIs) are met.
Skills and Experience Required:
* NMC Registered Nurse with relevant post:registration experience.
* Proven experience in managing operations within a care home or similar healthcare setting.
* Strong financial acumen with experience in budgeting, business development, and reporting.
* Excellent leadership and management skills with the ability to inspire teams to deliver high:quality care.
* Strong communication and interpersonal skills, with the ability to build relationships with a range of stakeholders.
* In:depth knowledge of best practices in care delivery and creating a positive, supportive environment for elderly residents.
* Ability to work independently and collaboratively in a fast:paced environment.
Benefits:
* Comprehensive induction and training programme to support your success.
* Clear pathways for career development and progression within our growing organisation.
* Employee Assistance Programme for personal and professional support.
* Blue Light Card Scheme : enrolment fee covered, offering exclusive discounts on holidays, days out, and major brands.
* Full DBS disclosure costs covered by us.
* Attractive performance:related bonus scheme.
* Monthly car allowance to cover travel expenses.
* 25 days annual leave plus bank holidays.
How :
If youre ready to take on a senior operational role that combines leadership, strategic management, and a commitment to excellence in care, send your CV to or call 971 for more information.
Please note: You must have the right to work in the UK or EU for this position.