Are you looking to develop a career in a rapidly growing and supportive business?
Do you have Customer Service and Administration experience?
Here at Ignition Technology, we excel at developing employees with raw talent, who are keen to learn and play a proactive part in the business, this is a great opportunity for a person looking to establish a career within administration within the IT and Cyber Security sector based in our Farnborough office .
You will join a market-changing organization, that specialises in the discovery and distribution of innovative and disruptive IT security and networking solutions to the IT community. You will be working on the newest and most incredible technologies primarily focusing on Software, Cloud and Software-as-a-service based solutions.
The Sales Order Processer is responsible for ensuring the accurate and timely completion of the order process, from raising sales orders to placing purchase orders with Ignitions Vendors. They follow a right-first-time philosophy, ensuring all orders are processed correctly and promptly. Upon receiving vendor confirmations, they provide Finance with the necessary details for smooth invoice processing and update the system accordingly. The administrator also handles any queries or issues that arise, ensuring they are resolved within set SLAs and deadlines, contributing to efficient operations and strong vendor relationships.
* Bonus Scheme
* 24 days holiday increasing with service
* Your Birthday off
* Pay Care Scheme
* Gym and café on site
* Free parking
* Beer fridge Friday and excellent social events
* Supportive and engaging working environment, with opportunities for promotion and career development.
As a Sales Order Processor, you will:
* Check PO’s to ensure orders are correct i.e match Vendor Quotes, Credit Limits and User Details and align with any other given information
* Raise the PO and sales order via SAP from partner PO ‘s place orders onto the Ignition Vendors
* Ensure that all licenses, support, professional services, and training SKUs are receipted, and all documentation is sent
* Resolve or highlight any order queries/ issues ensuring minimal delay and impact on our clients.
* Update salesforce with accurate information at all times
* Any other reasonable duties which may be required by management from time to time
The ideal Sales Order Processor will:
* Proficient in Microsoft office (Word, Excel & Outlook) and strong numerical skills with a good eye for detail.
* Be confident and communicate effectively with both internal and external clients
* Work well under pressure within a team environment and have the ability to prioritise with good time management
* Know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion.
* Be willing to take on colleagues’ tasks when the need arises, and to provide cover during periods of absence or peak periods.
* Enjoy working to deadlines in a KPI and SLA driven environment.
* Previous experience in a data entry or administration role.
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