An Event Assistant is required to play an integral part in the day-to-day coordination of events and on the day event management. The Event Assistant will deliver a first-class experience and provide a seamless service whether it’s a live, virtual or hybrid event and ensure the event runs smoothly from start to finish.
Responsibilities include:
1. To liaise with the client upon signature of contract, to assist with co-ordination of the event.
2. To issue a function sheet which details client’s requirements to relevant teams (i.e. catering).
3. To ensure all meeting spaces are setup as per AMTC standards and the client brief.
4. Ensure that all delegates are welcomed in a friendly and professional manner.
5. Ensure client events run smoothly from start to finish.
6. Advise the events team and other relevant contacts on changing client needs relating to IT, room layouts and catering.
7. Set up and clear rooms, move furniture and equipment as required in accordance with AMTC Health and Safety and manual handling requirements.
8. To be a point of contact for any queries during the day and ensure that these queries are dealt with efficiently.
9. To build client and staff relationships to the benefit of the operation.
10. To cover reception when required, providing excellent customer service in accordance with standard operating procedures.
Technical Skills and Knowledge
1. Understanding of the events industry including event co-ordination, event management and F&B service delivery (required).
2. Good level of IT skills – proficient in the use of all Microsoft Office packages (required).
3. Basic understanding of virtual meeting/event platforms with a desire to learn more (desirable).
4. Knowledge of the NFS Rendezvous booking system (desirable).
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