A really exciting opportunity has arisen in a fast moving, innovative manufacturing business to assist the Sales Manager with pre sales and administration tasks. This role is crucial in ensuring the smooth operation of the order to delivery process for all customers. The successful candidate will manage key relationships with customers, distributors, group suppliers, and logistic companies, ensuring prompt and effective communication. A strong focus on delivering excellent customer service is essential for managing these relationships. Day-to-day tasks of the role: Process sales orders from order receipt to sales invoicing, including the raising of order acknowledgments, purchase orders, tracking of orders, delivery confirmations and raising sales invoices. Provide pre-sales support to clients by liaising and negotiating with customers, distributors and group companies regarding orders, sales, scheduling of shipments and pricing. Manage the ordering of stock and review forecasts to aid the management of consignment stock for relevant sales accounts. Process group commission for the Electronics Division and issue official quotations. Assist the sales team with running the CRM system and support with the delivery of sales and operational reports. Provide administrative support to the sales teams as required and cover for team members in their absence. Required Skills & Qualifications: Minimum of 5 years of experience in Sales Administration. Excellent verbal and written communication skills. Strong customer service experience and interpersonal skills. Proficient in Microsoft Office 365 (Word, Excel, Outlook, Teams). Experienced in using ERP systems, ideally Sage X3. Confident in using Adobe Standard or Adobe Acrobat DC (editable version). Working knowledge and understanding of incoterms, trade tariffs, and associated customs procedures. Ability to negotiate terms and payments with clients Benefits: Salary sacrifice After successful probation dynamic working with up to 2 days working from home BUPA Income protection Buy and Sell holiday Enhanced pension Flexible core hours To be considered for this position, please click apply online now.