Hawk 3 Talent Solutions is hiring for an IT Field Engineer (Hybrid) to work based in Rugby, CV23. Four days per week onsite and one day per week remote from home.
An IT Field Engineer will be responsible for providing on-site and remote technical support to users by troubleshooting, diagnosing, and resolving hardware and software issues. This role involves installing, maintaining, and upgrading IT systems while ensuring minimal downtime. Will often travel to different locations to perform duties and may be necessary to work irregular hours to address urgent issues.
The salary is £35,000-£40,000 PA + COMPANY CAR OR CAR ALLOWANCE & EXPENSES.
Key Responsibilities
Technical Support
Diagnose and troubleshoot hardware and software issues on-site or remotely.
Resolve network connectivity issues, including LAN/WAN configurations and wireless access.
Assist clients with system upgrades, migrations, and maintenance.
System Installation and Maintenance
Install and configure hardware such as servers, computers, printers, and networking equipment.
Perform regular maintenance to ensure the reliability and performance of IT systems.
Ensure software installations comply with licensing agreements.
Networking and Security
Set up and configure routers, switches, and firewalls.
Monitor network performance and address issues to maintain optimal operations.
Implement security measures to protect cli...