Job overview
We are looking to recruit a hardworking, enthusiastic individual to join our Facilities Management team within Domestic Services. The successful candidate will be part of a team working within our Facilities department, offering a high quality, flexible and customer focused service. A Domestic Manager is an important member of our team who will help provide a range of duties across the hospital in a professional manner to ensure a full cleaning service in line with the National Standards of Healthcare Cleanliness to all areas of the hospital in accordance with work schedules.
The ideal candidate would have previous experience, be able to plan in advance and be well organised, they must also be flexible, reliable and hardworking with enhanced communication skills at all levels.
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.
Main duties of the job
In this busy role you must be able to exercise effective leadership skills in managing performance and directing the FM cleaning services team. You will ensure the day-to-day domestic work is carried out effectively by the domestic team and manage and re-organise the work of team members taking into account unplanned absence and unforeseen circumstance.
You will be required to communicate with ward and departmental managers and will be responsible for monitoring quality standards, compliance and take or facilitate appropriate action as required.
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: 17th October 2024
Person specification
Qualifications
Essential criteria
1. •NVQ level 4 or equivalent relevant experience in a management role
2. •Good general education including English and maths GCSE
3. •Participation in continuing development to improve and update knowledge.
Desirable criteria
4. •Knowledge of the National Standards of Healthcare Cleanliness.
5. •Professional management qualification.
6. •Accredited to a relevant professional body such as British Institute of Cleaning Sciences (BICS
Experience & Knowledge
Essential criteria
7. •Experience of managing services and large staff groups.
8. •Knowledge of organisational goals & objectives.
9. •Domestic management experience within an NHS or public sector environment.
Desirable criteria
10. •Knowledge of service related Care Quality Commission (CQC) Standards.
11. •Experience in managing finances.
12. •Participation in PLACE assessments.
Skills
Essential criteria
13. Evidence of ability to prioritise and work without direct supervision
14. Good communication skills at all levels.
15. Effective team management skills
16. IT literate with well-developed skills for the use and application of IT systems including file management and excel spreadsheets.
17. Proven ability to achieve targets and objectives within a demanding and pressured environment against challenging deadlines.
Desirable criteria
18. Report writing.
19. Presentation skills
20. •Financial management skills.