Company Description When we founded Benugo 23 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the worlds best loved public spaces and visitor attraction. Find out more about us at www.benugo.com Job Description We are looking for an experienced General Manager to join the team at the Burrell Collection At The Burrell Collection, we offer a variety of vibrant catering outlets serving delicious, wholesome food the whole family can enjoy. From hearty burgers to fresh salads, tempting sandwiches, and indulgent cakesthere's something for everyone This role primarily involves daytime shifts, with occasional evening hours for special events. Our Catering Outlets: Main Restaurant: Assisted service with 223 seats, offering hot meals, fresh salads, soups, deli items, and a selection of hot and cold beverages. Espresso Bar: A cozy 44-seat grab-and-go café serving sandwiches, salads, cakes, and drinks. Horse Box: A seasonal outdoor café serving cakes and a variety of hot and cold drinks. Events: Occasionalevent catering, including sit-down meals, bowl food, and canapés. Position Details: Salary: £40,000 per annum Shifts: 5 days out of 7 Contract: Full Time, Permanent Key Responsabilities: Oversee daily operations across all catering outlets, ensuring exceptional service and high-quality food offerings. Build and maintain strong, collaborative relationships with the on-site client to align services with their vision and expectations. Lead and motivate the catering team to consistently deliver outstanding customer experiences. Drive operational efficiency and profitability while maintaining brand standards. Manage stock control, ordering, and supplier relationships to ensure smooth service delivery. Support and develop staff through training, mentoring, and performance management. Ensure compliance with health, safety, and hygiene regulations at all times. Coordinate and deliver catering for events, including sit-down meals, bowl food, and canapé The Ideal Candidate: An experienced General Manager with strong track and the ability to foster and maintain key client relationships. Proven expertise in managing high-volume and multi-site operations is highly preferred. Background in event management is an advantage. Exceptional communication skills with the talent to lead, motivate, and inspire teams. Strong financial and commercial acumen to drive ongoing business growth and site success. A genuine passion for food and exceptional service is a definite bonus Additional Information Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including: A monthly allowance to use at any Benugo location Life Assurance Free lunch on shift Free tea and coffee at any Benugo location Access to medical benefits Enhanced maternity and paternity leave pay for when your family is growing Company sick leave Company annual leave Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients Employee discounts at several retailers & fitness providers Access to our Employee Assistance Programme & our trained Mental Health First Aiders If you're passionate about great food and excellent service, wed love to have you on our team AMRT1_UKCT