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Sector: Operations and Facilities Management
Role: Senior Manager
Contract Type: Permanent
Hours: Full Time
Overview
We're Kingfisher, a team made up of over 78,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctas - to life. We want to become the leading home improvement company and grow the largest community of home improvers in the world. And that's where you come in.
At Kingfisher, we treat all colleagues, future colleagues, and applicants equally regardless of age, gender, marital or civil partnership status, colour, ethnic or national origin, culture, religious belief, philosophical belief, political opinion, disability, gender identity, gender expression or sexual orientation.
We are open to flexible and agile working, both of hours and location. Therefore, we offer colleagues a blend of working from home and our offices, located in London & Southampton. Talk to us about how we can best support you!
The role of the Head of Security Operations will lead Kingfisher's Security Operations Centre (SOC) in performing security monitoring, threat analysis, and vulnerability management. You will develop Kingfisher's strategy and plans for incident response, containment, and lessons learned, collaborating with Technology teams and Kingfisher Banners, ensuring cyber security risks are mitigated and also respond to and support cyber security incidents.
What's the job
* Lead and direct SOC in running, monitoring, threat analysis, vulnerability management, security testing and intelligence whilst also leading Cyber security incident response and ensuring processes, procedures and playbooks are efficient, effective and are tested regularly in line with policy.
* Lead incident response activities supporting Kingfisher Group Functions and Banners involving multiple stakeholders in devolved structures.
* Provide leadership and management of the SOC team to ensure an effective and proactive approach to security monitoring, responding to incidents when needed.
* Drive the development of threat management, threat modelling and identification of new threat vectors by keeping up to date with industry activity and methodology, to help ensure Kingfisher's critical assets are protected.
* Define and collect metrics / KPIs and periodically report to leadership on SOC events / incidents and overall effectiveness of security operations. Producing operational reports creating awareness of SOC operations with a view to demonstrating impact and value in investment.
* Act as the primary interface between Kingfisher and its Banners and the SOC service providers and ensuring they meet contractually defined Service Level Agreements; by monitoring process adherence and identifying continuous improvement activities needed to achieve operational performance and risk management objectives related to the SOC.
* Regularly review, and re-define where vital the SOC service catalogue and the associated technologies, processes, talent (people) and data requirements to ensure it meets the continually evolving threat and business landscapes.
* Collaborate and partner with Technology functions to ensure SOC services are aligned to Kingfisher's ways of working.
What you'll bring
* Solid understanding of the principles, theories, practices and techniques for activities associated with planning and implementing technical IT security arrangements.
* Experience of defining and embedding a culture of highly visible, responsive and effective service provision within a team.
* Be a role model with a high work ethic, strong professionalism and a pace setter for themselves and the team. Having a high level of personal integrity, as well as the ability to handle confidential matters, and show an appropriate level of judgment and maturity.
* Ability to build trusted relationships with stakeholders at all levels, and effective collaborations with other teams.
* Ability to plan, prioritise and lead resources within a collaborative team-based environment, including rapid response to incidents, threats and new technologies.
* Exhibit excellent analytical skills, the ability to handle multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
* Understanding of legislation relevant to incident response, network monitoring, investigations and handling of illegal materials.
Be Customer Focused - constantly improving our customers' experience
* I listen to my customers.
* I use available data to help make decisions.
Be Human - acting with humanity and care
* I do the right thing.
* I am respectful.
Be Curious - thrive on learning, thinking beyond the obvious
* I build and share new ideas.
* I try new things and share my learnings.
Be Agile - working with trust, pace and agility
* I have courage to be creative.
* Done is better than perfect, I aim for 80/20.
Be Inclusive - acting inclusively in diverse teams to work together
* I embrace allyship.
* I have self-awareness and a desire to learn.
Be Accountable - championing the plan to deliver results and growth
* I own my actions.
* I understand the Kingfisher plan and how it relates to my role.
At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply for one of our roles even if you do not feel you meet 100% of the requirements.
In return, we offer an inclusive environment, where what you can achieve is limited only by your imagination! We encourage new ideas, actively support experimentation, and strive to build an environment where everyone can be their best self. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career.
Interested? Great, apply now and help us to Power the Possible.
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