Job Title: Administrator and Payroll Officer
Company: Yellow Brick Mortgages
Location: Norwich, NR8 5HD
Working Hours: Monday to Friday, 9am till 6pm
Salary: £25,500 per year
Why Join Us?
Looking for a role where you can make an impact and feel part of something special? If you’re a detail-oriented, organised, and proactive administrator with strong Excel skills and experience in finance, commissions, or mortgage administration, then this could be the role for you.
Who we are:
We’re not just about mortgages; we’re about providing exceptional customer service, making a difference in our community, and having fun along the way. With over 5500 5-star reviews on Trustpilot, we're proud to be the #1 ranked finance broker in the UK, and we’re all about giving back. From planting trees to donating to local charities, we’re committed to doing good with every mortgage we arrange.
The Role:
As Administrator and Payroll Officer, you’ll play a key role in keeping everything running smoothly at Yellow Brick Mortgages. This role is split between two key areas: payroll administration (processing commission statements) and mortgage application administration (tracking the progress of applications).
What You'll Be Doing:
Payroll Administration (approx. half of the month):
1. Process and manage commission statements for Mortgage & Protection Consultants.
2. Ensure accurate and timely commission payments based on agreed terms.
3. Track and report payroll-related issues and discrepancies.
Mortgage Application Administration (approx. half of the month):
1. Support the team by tracking mortgage applications from start to finish.
2. Assist in documenting the status of applications, ensuring all required information is accurate and up-to-date.
3. Liaise with stakeholders to resolve application queries.
What We're Looking For:
1. A keen eye for detail and top-notch organisational skills.
2. A confident Excel user.
3. Someone who thrives in a fast-paced environment.
4. A positive problem-solver with a friendly attitude.
5. Strong communication skills (written and verbal).
6. A passion for providing excellent service.
Why our staff love working at YBM:
1. A fun, fast-paced environment with plenty of room to grow.
2. Free onsite parking.
3. Supportive culture – we’re all about helping each other thrive and develop.
4. Celebrate your birthday – we give you the day off!
5. Social events throughout the year.
How to Apply:
If you believe you’re the person we’re looking for and want to join a really lovely team, please get in touch! We can’t wait to hear from you.
Please send an email to linda.trett@ybmortgages.co.uk so we can arrange an informal and confidential chat.
Linda Trett
Business Development Manager
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